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Ye Olde Post Office

  1. Cannock
  2. Cannock Bank
  3. Hednesford Bank

Reviews, get directions and contact details for Ye Olde Post Office

Address: Broadhurst Green, Hednesford, Cannock WS12 4LA, UK
State: Staffordshire
City: Cannock
Zip Code: WS12 4LA

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Reviews
Went to renew our passports. The gentleman that did it for us was lovely. Thank you
Staff are nice and helpful and deserve 5 stars, but this post office is understaffed, small and cramped into the rear of WH Smith's. Very little room for anything and very usually big queues which doesn't help if WH Smith's is busy. If you get a line of more than 5 people waiting then you begin to infringe into WH Smith's territory and customers.
We went into the post office to get a D1 form for my wife on entry in their was a big halfway down the shop their was only two people serving and why they have 5 counters and only 2 working then another staff member appears at the back of the counters who decided to talk to the working and goes into the office to talk two other staff members we had to wait 30 minutes before we finally got to the counters the on staff that was working on counter 3 had a load of parcels from a customer he had to put all the parcels into the Wright area bags at same time no other members of staff made any attempt to come and help serv customers at the queue was now to the shop entrance and when finally got to the counter 5 we asked for a form D1 form to renew a driving license the woman said we have to apply to DVLA direct we said to the woman we was told from two other post offices we had to go to Cannock her reply was no we don't do them here at all the woman was very rude and abrupt all the time she was dealing with us all wanted was a form and she could not be bothered to get off her seat to get a form it's a main post office and found out from another post office all post offices have all forms to do with driving licence we are absolutely disgusted with Cannock post office we shall not be going there again a very poor service....
Like most post offices these days it is embedded in another shop and small, there is usually a wait but you will always get a good service, unlike a lot of places that don't have knowledgeable staff this post office like all others will give you great advice and you really can't go wrong. Plus it's a traditional British establishment.
This review is for the staff at the post office rather than the size and wait times. Great team, all friendly and having to deal with my mass parcels 3 times a week hahaha >_< Thank you!
Post office is inside WH Smith there arn't many staff so nearly always a queue, there is a photo booth, travel money exchange and they sell a few items
Went in yesterday and got served straight away, such a surprise, road tax and a question on credit cards, service support good. As everyone says back of a shop, nevermind !
Cannock post office in smiths se3ms to be closed 5/11/2020.
Fast and efficient
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