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WLPH Office

  1. Livingston
  2. West Lothian Taxi Stand
  3. Livingston Taxi Stand

Reviews, get directions and contact details for WLPH Office

Address: 82 Almondvale S, Livingston EH54 6HR, UK
Phone: 01506 434343
State: West Lothian
City: Livingston
Zip Code: EH54 6HR

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Reviews
DO NOT RECOMMEND. Booked a taxi through 434343 at lunch time to collect that night in Edinburgh. Few hours later get a text saying payment is required in advance and they were cancelling our taxi even though they did not ask for payment on booking. Call back and say happy to pay in advance and would like the booking, to be told they can't take payment over the phone?!? Got the taxi rebooked assuring us driver will take cash or card and a confirmation received via text. Midnight- no taxi and when we called them they hung up on us leaving us stranded in Edinburgh with no way home, as last trains gone. Awful customer service and do no recommend.
The prices are ridiculous for the travel you go. Yes we understand the situation ongoing the now. However, I don't expect to call this taxi company and the guy decides to get petrol first and leave me standing. Should he not have gotten petrol before shift? Previous to this, this is the same driver who went to McDonald's before picking me up which was precooked because he hasn't had his lunch. That's not my fault. I finish work late and I'll be using another Taxi company. Massively disappointing!
Booked taxi in advance, didn’t show up. When I called the girl said it was only booked 5 mins prior to my chaser call and a taxi wouldn’t be there for 20 mins, so missed my train connection . This is yet another time when they have let me down and said it’s cause they’re busy or that I hadn’t booked when I said I had. Wouldn’t use them again and unsurpassed by the poor reviews. The call handler was rude and defensive and I could hear here just putting the booking in when I was on the phone
Absolutely ridiculous, booed a taxi for 11:15pm and got confirmation text. Then stood in snow and sleet for 30 minutes. Got a message to say taxi was with us to which the taxi then took four random people that were standing beside us with no question of name etc and off they went on their jolly way. Heaven forbid me or my partner had any mobility or medical issues that could be exacerbated by standing in the cold or waiting to get home. Had to call my father in law who luckily enough was up and could come colllwct us, ironically in a quicker time frame than this shower. Highly unimpressed and will not be using them ever again based on this abysmal experience.
I have recived txt - your taxi has arrived Put my boots on, walk out and taxi just drive off. No call,no txt, no nothing I have check the app and there was a message NO-SHOW Thank you very much Raheel. Never again
3 attempts to get home from my dad's on a Wed evening. First driver pulled away as I was walking out the door and had to chase down street. Second didn't even show and gladly third got me home safe.. Driver's are a hit or miss.
Worst taxi company I have ever used. Zero consideration for the customers, dont care about the reputation of the company either. Only care about ripping people off , double fare at weekends? This company are a complete and utter rip off. The customer service is absolutely abysmal. Terrible would not recommened to anyone. Also do not pre book, you will be left waiting.
Had a terrible and aggressive driver over a year ago with this taxi service, but they’ve changed their management and vetted their drivers. Excellent and professional service. Real operators, strong communication via texts - driver details, arrival, and fixed rate.
Booked a 3 AM taxi with no problems at time of booking. 3AM came and no taxi, 10 mins later and a cancellation text, after a few calls back to the company I finally got a taxi at 4:05 AM.
Taxi phoned with one hour notice, they allocate three different cabs then at the pickup time they cancel the job !!! Thanks for that I’ve just missed the next two trains at least. Do your self a favour avoid this company.
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