William H Brown Estate Agents in Brentwood

Reviews, get directions and contact details for William H Brown Estate Agents in Brentwood

Address: 1, Crown St, Brentwood CM14 4AZ, UK

Phone: 01277 551038

Website

State: Essex

City: Brentwood

Zip Code: CM14 4AZ

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Great service from this branch and they offer fantastic support to sellers and buyers. Would happily deal with again.

 7 years ago (29-04-2018)

Recently sold our property with them and they were amazing! Nick, Ellie and Daniel always kept us informed, advised us really well and were passionate about working for us.  Would definitely use them again and recommend them to others!

 8 years ago (07-11-2017)

Just don’t use them and don’t sign that 20 week contract. That’s the best advise I could give anyone. 
A great sales pitch to get your business then a complete shambles. 
Poor attention to detail and lack of communication from the team. 
Adverts wrong, lack of feedback - always having to chase, over valuing, windows not updated, prices not changed ....

 8 years ago (20-11-2017)

Just wanted to show some appreciation of the service provided by Daisy. I noticed she is fairly new to the lettings industry, yet has without question been the most competent and attentive agent I have dealt with over the past few weeks. 

I manage a large Estate Agency in London and cannot believe how utterly hopeless 90% of the agents in Brentwood have been. She actually listened to the criteria and understood what was relevant to me and what wasn't. Clearly trained her well - Be careful though as I was somewhat tempted to poach her from you!

 8 years ago (27-02-2017)

Viewed a property to buy in Brentwood via this estate agent on 3rd September 2017. Ellie was the person who showed us around. 
The property was tidy but dirty. Whilst in the property I had an insect crawl over my foot which I felt as I wearing Open sandals. Ellie was aware of this as I was standing right next to her. I genuinely didn't think anything of it.
On leaving the property we noticed a cat litter tray bagged up but no cat was present. I was advised the owner was on holiday.
After leaving the property and coming straight home I removed my shoes to see red bites on my feet. I then saw fleas on my wooden flooring.
I contacted Ellie straight away and advised her that this property has fleas and my 4 month old daughter and grandmother was with me when viewing this property. Ellie apologised and stated she wasn't aware but would have her manager contact me on his return.
I received a call from Daniel the manager of this branch who pretty much stated I could not prove these fleas were from this property. This I would agree with. In my defence I do not have pets myself, I have wooden flooring in my home and I certainly would have noticed the bites received on a regular basis. Let alone the fact Ellie herself was aware an insect crawled over my foot in the property.
I have tried to deal with the issue in my home with sprays etc but this has not worked. After three days and the risk to my daughter I have contacted an exterminator. 
My other half contacted Daniel for a contribution or kind will gesture to the cost this has incurred me. Daniel repeated what he said before and stated his colleagues and other people have viewed the property and have not found this problem. The landlord has also stated he does not have fleas and there is nothing they will do.
I understand fully their position and that the landlord does not wish to admit his property requires investigation but if anyone is going to view a 1bed in William hunter way be cautious it is riddled with fleas and I am sure Daniel or the landlord will not be admitting this to prospective buyers.
Sadly estate agents have not changed and where I have been honest with this company they have chosen to deceive. I will ask if the landlord is on holiday how does he know he doesn't have fleas? 
Maybe the staff at this agency also need to check there office and homes if they have been in and out of the property because it only took five minutes of viewing to have them in my car and in my house.

      
      
      
 8 years ago (06-09-2017)

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William H Brown Estate Agents in Brentwood

Reviews, get directions and contact details for William H Brown Estate Agents in Brentwood

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