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Wickes

  1. Caerphilly
  2. Caerffili Store

Reviews, get directions and contact details for Wickes

Wickes
"At Wickes you'll find quality DIY and trade products that will help you complete your home improvement projects. From kitchen and bathroom design to gardening and decorating projects; Wickes has the right tools, services and advice to transform your home."
Address: Parc Pontypandy, Gallagher Retail Park, Caerphilly CF83 3GX, UK
Phone: 029 2083 6800
State: Caerphilly
City: Caerphilly
Zip Code: CF83 3GX

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Ordered a kitchen February 2022 got told it would be fitted July but the fitter had other ideas told me November then December then can't fit you in until 2023 I asked why he could not fit and was told he had a lot of work coming in that he been tendering for . Absolute shambles ended fitting it myself for xmas 22 . But I must add the lady in wickes the kitchen coordinator was very good and solved any issues we had .
Awful store it was absolutely stinking inside, wanted to look at wood flooring and floor tiles but all covered in thick layer of dust. Very quiet and from the outside we actually thought it wasn't open. Not rated at all
Waste of time this evening. Booked a kitchen design appointment, arrived in time but left hanging around for half an hour, not acknowledged, not even offered a seat to wait. Did get a cup of tea from another staff member who could if started to help get the design started but no update or time indicated. Thought a Saturday evening appointment would of been better as quieter but you live and learn. Could of had family time stead of hanging about a warehouse!
Great store, great prices. Cheaper than B&Q in most things. Has a good sale on paint which is amazing quality compared to most home brands. Always try wickes before anywhere else. Staff friendly and helpful too.
Helpful staff, good prices, always best to go for quality than budget goods. Everything you need for a kitchen/bathroom refit, and advice for the project
Ordered large building supplies delivery for today between 7am - 7pm , order confirmed and said they would text me with a specified time the day before . So today no text to say what time they was delivering so half 2 i gave them a call just to check if it was still being delivered. He said yes all good its still here not been picked up yet but its defiantly coming today. So its just gone 6.50pm and no one has turned up so i called to find out if its still coming. Just got through to them and no its not coming today , they lied and said that they had tried to contact me and even caught himself out saying then that i was on the list of people that should have been contacted. Couldn't care less attitude didn't seem to care that it was a large order of building materials needed for a job tomorrow. Id stay well away if you don't want to be messed around waiting for 12 hours for no one to contact you and couldn't give a toss if they did or not Customer service is better from a call centre the other side of the world. Thanks for wasting 12 hours of my life waiting for you and messing up my work for tomorrow STAY WELL AWAY
Online help is a joke. Constantly palm you off saying chasing suppliers for an answer. Never same person in the feed so much confusions. 6 onth complaint re a gate that has expanded & separated unresolved I gave wickes my money so they they should refund me. I don't care how they interact with their suppliers. Avoid wickes. Save yourself unwanted stress
So glad to read some of the reviews on this site. Had a most unimpressive visit yesterday when we decided to go to Wicks to look for a new kitchen. Firstly, there was nobody around to ask so we approached a woman on a cash till. She disappeared upstairs, then returned, assuring us that someone would be down in 5 minutes. Quarter of an hour later nobody appeared and a young girl was sent to look for him. When Samuel Hughes, "Design Consultant," deigned to appear, he treated us as though we could barely afford their prices, telling us Wicks was twice the price as B&Q and did a fantastic job in losing valued customers who had budgeted at least £12k for a new kitchen! Well done, young man, someone else will benefit from our hard-earned money and I suggest you get some sales training in before you lose another sale!
Shambles !! Ordered for Wednesday delivery between 7-7 they said they would text on the day to confirm a time no text rang the store they said someone will ring me back and they havnt rang, we r now on Saturday and still nothing rang them to get a refund as I can’t wait no longer for the stuff I ordered and they said refund will be up to 20WORKING DAYS !! 20 days to refund is a absolute joke u usually expect the 3-5 working days but 20!!I won’t order off them ever again
Good store maybe not as much variety as B&Q across the road but between them you could find what you need for your DIY project
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Wickes map

Directions to Wickes with public transportation

Gallagher Retail Park (B&Q) 400 meters
H
Pontygwindy Industrial Estate 410 meters
26
50
C16
C17
C9
D
Gallagher Retail Park (Currys) 430 meters
H
Heol Cae Maen 440 meters
H
Heol Cae Maen 460 meters
H

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