WHSmith

Reviews, get directions and contact details for WHSmith

"The historic high street retailer providing books, stationery, newspapers, magazines, cards, entertainment, confectionery, and more. Post office services are available at some stores."

Address: 96 Market Jew St, Penzance TR18 2LE, UK

Phone: 01736 365579

Website

State: Cornwall

City: Penzance

Zip Code: TR18 2LE

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews

Excellent staff members here who go out of their way to help you and even though it’s suggested to use self service they will always be around close to assist. For a small store this is crammed full of so much and they have everything you would need or expect from a stationary products store AND an added bonus of an onsite post office.

2 queues outside to get in. A staff member on the door controlling how many people in/out, she couldn’t increase her responsibility to also get folks to be in one queue. Mass confusion. Then a 30 min wait in the queue to use the Post Office as only one cashier was open while the other was loudly looking for £100 worth of missing stamps. Staff member was rude, explained curtly that Royal Mail & the Post Office are not the same thing following a general enquiry I had. No wonder folks are using online and other delivery services.

This branch in Penzance the staff here are just the most friendliness and so helpful as i was using the post office there was 2 elderly customers queuing up with a tissue covering there mouth as they forgot there masks. One of the staff from WHsmith kindly came over and offered them both some masks. Always very well organised and clean store. 10/10

Why is the post box situated at the very back of the store?  Very long queues that aren't separate for counter or self service....or even just posting letters. No longer any counter space to attach stamps  that's not blocked by customers  so in order to free up a machine one has to move to another area of the store then go back to get to the post box. Very poorly designed .

Smiths has a wide range of books and stationery and school supplies and now with the Post Office in store there are even more reasons to visit! Very friendly, helpful staff who can guide you in your choices at mainly acceptable prices...

This is supposed to be Penzances main Post office, but with part time opening times, self service machines that rarely work and rude staff,  i mainly post elsewhere....should never have closed the main post office which is now a derelict building to join the other dead shops. #torybritain

Now it's our post office as well. Great service from the post office staff in their section, business counter always efficient and helpful.  Great for Drop and Go. 5 Stars.

The post Office within dreadful rude staff. The women that I refer to 40 ish long hair proffered to gossip with a friend rather than serve. An official complaint was made by 3 of us that waited and waited. Then when someone asked would she mind doing her job the women was abusive.

Went in, couldn't find what I was after as a member of staff told me they don't stock the item. Stood and used there website, and ordered the item for next day delivery. Ignorant staff, they are the reason for the death on the high street.

I only used the Post Office. Staff are wonderful but need more help. Always a queue and service is very slow.

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Reviews, get directions and contact details for WHSmith

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