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WH Smith Books

  1. London
  2. London Bookshops

Reviews, get directions and contact details for WH Smith Books

WH Smith Books
"The leading global retailer in news, books and convenience items for customers on the go, offering confectionery, travel accessories, entertainment and more for your journey."
Address: Upper Level Liverpool Street Train Station , London EC2M 7QA, XGL, GB
State: XGL
City: London
Zip Code: EC2M 7QA

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Reviews
I regularly go into this store. Mainly for the newspapers. There is a African woman who works in there she has wonderful customer service skills and is always helpful. Excellent.
This is review for the WHSmith at the Guy's Hospital entrance. The female staff was friendly and helpful during my visit in the evening and it made it a pleasant experience. Was told that they also stock some M&S products.
The sales assistant in the bookshop was having some issues with my exchange, his colleague, a blond short hair girl came in and he asked for help. She responded, in front of me, a client: “I’m not going to help you my shift doesn’t start for another 7 minutes I’m not getting paid so I’m not going to do it”. No shame in her voice, I was actually shocked
I love WHSmiths! The shops a the station offers a good variety of chocolates and drinks. Also sandwiches on the go. The staff there are friendly and helpful.
A pretty small selection of snacks ,and over priced. Staff seem nice
I visited this branch today and picked up a Crispy M&M bar assuming as I have a right to that it was not expired. I was wrong. I took one bite and checked the best before date. The best before date was 27 August 2023. Today is 4th November 2023... This is just unbelievable really. Why can't you just change the stock?
I've been there this morning to get one of their brilliant breakfast meal deals other shops should implement the idea... and been yelled at by one of the guys there in front of more clients, saying that the croissant wasn't included when it had a sticker saying breakfast meal deal, and they have a HUGE poster with the deal .. I've almost missed my train because they couldn't charge me properly. Very poor customer service. Don't remember last time I've been yelled at.
Rip Off Store. Get it you need to pay your rent being at London Bridge but you are not in another planet. £2.29 for a 330 ml can of red bull really. Retail cost is less then a pound. Plus the staff there have no customer Care skills with their own music playing.
Andre was very helpful & went out of his way to help me find the book I was looking for! Great atmosphere and would definitely come back again! :
This is quite a small WH tSmith but it is good to see some still there. The food is ok and the lunch deals are fairly cheap. You can actually buy a physical newspaper and things you want on a train journey. Service is ok although it can be a bit crowded but this is what you expect in a major train station and commiting hub. Generally a good and useful place in the new station premises.
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