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Dear Sir,
On Friday the 28th of April, two of your officers came to my home to fit fire alarms. I want to take the time to say thank you to the service but particularly to the officers concerned. I didn't have the foresight to ask for their names sadly so I rely on you to ensure they get my thoughts.
Both staff were courteous, made me feel valued, treated me with respect and were able to give me reassurance as well as advice in the event of a fire in a relaxed but reassuring manner.
They talked me through my escape plan in case of a fire and talked me through things like the importance of detection of carbon monoxide as well as other important advice.
Thank you to them and to the service you provide in your endeavours to protect me and the community.
Lesleuy Reilly
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