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West Wycombe Motors

  1. High Wycombe
  2. High Wycombe Car Dealer

Reviews, get directions and contact details for West Wycombe Motors

Address: Wycombe Rd, Stokenchurch, High Wycombe HP14 3XB, UK
Phone: 01494 483883
State: Buckinghamshire
City: High Wycombe
Zip Code: HP14 3XB

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 3:00 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: Closed

Update Info
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Reviews
Well I can honestly say I have never met a more aragant, word twisting salesman in my life. Stewart Bronstein at Just Vauxhall Piddington can only be described as a sly, lying sales man. I bought a car from this man almost 2 months ago, and was told there was not a single problem with the car interior, exterior or mechanically. Yet on the way home i went to put my sun visor down and turned out the mirror flaps on both sunvisors were missing meaning the mirrors were open. I had to source these from a garage. I then round out that even with the new mirror flaps on the LEDs around the mirrors were not working still - after visiting a Vauxhall specialist who checked the car it turned out they had actually been unplugged due to faulty wiring which meant the roof lining had to be partially taken off rewire them correctly. NOT CHEAP! I would advise you check the windscreen on any vehicle from this company before buying it. The screen was filthy and had little screenwash in it so I couldn't clean it properly to check it but it appeared just dirty. On the way home i had to pull into a station to purchase screenwash and a cloth to clean the screen. I then realised the screen was not just dirty but COVERED in 30+ little chips, one big enough it couldn't be repaired meaning I had to buy a new windscreen (with rainsensing wipers try £700 quote from Autoglass). My fault for not checking the windscreen correctly. But I was told "any issues we will sort them out. I told him after the sale and he said "well you brought a used car, What do you expect". Now the mechanical side. This is where Mr Bronstein gets you! The warranty says I'm covered for issues with the transmission & engine. This was a major selling point as the man who took my old car in part exchange said there were issues with the gearbox so he knocked £ of the price he had initially given me for the car. I took this with a pinch of salt and part exchanged my citroen to get this Vauxhall motor "with no issues". A week later I started to notice issues with the gearbox - I knew it wasn't just me, so I contacted Just Vauxhall and Mr Bronstein agreed to look at my car for me as the gearbox is covered under warranty. He took it for a drive for a few minutes and said he doesn't think there's anything wrong with it. I travelled 2 hours to my appointment to be told this. I wasn't happy and told him that a few minute drive would not neccesarily show you the issues. He said he could get me to come back another day and leave my car with them for his mechanics to drive to their own home & back to get to work in to see the problem with it. I asked about a courtesy car & he explained i would have to leave the car with them, get a 2 hour lift home from a friend (so a 4 hour round trip for them) as he wouldn't give me one until they had found the issue with the gearbox & proved it was there when I brought it and that it wasn't a "wear & tear part" within the gearbox. Then I could get a 2hr lift back up there from my friend (another 4hr round trip for them) to collect a courtesy car whilst they fixed that issue which it may only take a day to sort WHEN they have the part. Their SNEEKY SLY wording is ridiculous. They cover the gearbox under warranty.... Then in the small print they don't cover any parts which could be affected by age, miles & usage - basically 90% of the gearbox isn't covered. Mr Bronstein twisted his words to sell me this car with "no issues" (I LAUGH) & then twisted his way out of covering my warranty. I personally would NOT RECOMMEND this company. When i was purchasing the car someone was phoning up to check on repairs to their vehicle to which I found Mr Bronstein rather rude. This should have set alarm bells ringing for me. He done the exact same again when i was there trying to get my car sorted. I told Mr Bronstein that I would like a full refund if he thinks that the car is fine (after me spending over a grand on it) He offered me £5k when I paid £7.5k for. Shows he knows what's wrong with it.
8 years ago (18-07-2017)
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