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West Quay Medical Centre

  1. Barry
  2. Vale Of Glamorgan Health

Reviews, get directions and contact details for West Quay Medical Centre

West Quay Medical Centre
Address: Hood Rd, Barry CF62 5QN, UK
Phone: 01446 722792
State: Vale of Glamorgan
City: Barry
Zip Code: CF62 5QN

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I just wanted to leave this 5 star review for the amazing care my mum has received from this practice recently. We have been able to make appointments easily using the 24 hour line and my mum has been seen by fantastic doctors. The reception staff are caring and efficient. Very impressed and it's made all the difference at a bit of a stressful time for our family. Thank you.
I've been with this surgery since moving to Barry around 2003ish. Remember the High Street days. Surgery is unrecognisable now with fantastic facilities. The Dr's I've found have always been very good. Able to get appts fairly quickly and repeat prescriptions on the app make a big difference. Found reception staff extremely helpful. Keep up the good work.
My Son had an appointment with Dr Co Ojukwu today.nnShe was warm, kind and reassuring. She was great engaging with my teenage son, to get to the route of his problems.nnShe listened intently to both of us and was very thorough. And was clear with further steps going forward.nnWe walked out of there feeling confident that he is receiving great care going forward.nnShe is an absolute asset.
I went to the audiology repair centre Tuesday afternoon for the first time and the services experienced there was first class.nAfter a short wait the audiologist repaired and serviced both my hearing aids, gave me a large supply of batteries and filters and examined my ears.nThis was exemplary service.
I’ve been with West Quay since it was High Street & the last several interactions I’ve had have been awful.nThe doctor made a mistake with my prescription. I went to the desk to ask them to correct and all I got from the receptionist was a boat load of attitude. I’m always polite to people in customer facing roles so I have zero idea what this lady’s issue with me was.nI couldn’t believe the rudeness to me.nI’ve come back today to ask to speak to a manager to be told “managers don’t come down to speak to patients”, that’s extremely helpful.nI’ve submitted two complaint forms previously as this is what is advised on their website yet never received a response.nI’m going to have to move practices.nI understand dealing with people is difficult but the rudeness and attitude is just abhorrent
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