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West Midlands Combined Authority

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West Midlands Combined Authority
Address: 16 Summer Ln, Birmingham B19 3SD, UK
Phone: 0121 200 2787
State: West Midlands
City: Birmingham
Zip Code: B19 3SD

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Reviews
Stop increasing your prices every year, no value for money, train services haven't really improved with shortage of staff almost every week for most train services. Your making things difficult for all customers, who are already suffering from increase in cost from living cost, this is probably why human beings go through depression and commit suicide.
Nbus and train pass costs more than my gas and electric bill combined. Worst part about it is the trains are constantly delayed or late, or the buses are too over crowded for more people to get on. RIP my bank account .
I contacted this company from the advice given to me by a customer advisor from NXBus to escalate an issue in regards to NXBUS falling to refund me the amount overcharged for my contactless payment for paying my bus fare. When I spoke to one of their employees I was spoken to very rudely and was told we don’t have access to their accounts we can’t do anything go and speak to them because we don’t handle contactless payments. I tried to explain to them that I have spoken to them many times plus I sent them my bank statements to prove this and he kept on fobbing me off. My advice to the public is listen to Jeremy Clarkson not to Andy Street and invest in buying a car and don’t listen to Andy Street and go on the busses.
This Department has been very good at helping me sort out my PAYG swift card account.
Useless company. I have a shelter opposite my house, contractors remove the advert and leave four bright lights shining into my bedroom for 2-3 days at a time causing sleepless nights. Centro aren't bothered an fob me off every time.
My wife left work at 17.00 today. Thursday 19th June. To get home she has to take 2 buses. The 17 or 15 from the city to the YewTree and the number 11 from outside Lloyds bank to the stop opposite the Acocks Green bus garage. The weather outside is sunny and traffic outside is light. So why has it taken 1 hour 48 minutes for her to get back? She oftens complains that buses reaching the Yew Tree will not take passengers on because they are going to the Acocks Green Bus Garage. I cannot believe that driver hours come to an end at what is the end of rush hour so can some idiot who is in control at Centro please explain to me why wife should not leave her job as a medical receptionist and just tell you to go stuff your bus service where the sun never shines.
Yet once more the 49 excels itself. In one direction so early you miss it, in the other so late it is trying to cause an accident in order racing the service that is supposed to be 10 minutes later to get to solihull station first.
Sweet mother of God, just call it Greater Birmingham. Marketing WMCA is just shocking. We're losing investment, advertisement and a lot of publicity every time Greater Birmingham isn't used.
Just name it Greater Birmingham, if there is a worry from the other Boroughs that Birmingham will overshadow them just break BCC into 4 councils, that way all the boroughs will have a similar population.
Kept waiting on the phone.
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