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Reviews, get directions and contact details for Vauxhall Holiday Park

Vauxhall Holiday Park

About

Vauxhall Holiday Park is a fabulous five star holiday and touring park situated in Great Yarmouth, Norfolk's top seaside resort.

Story

Caravan and Touring holidays in Great Yarmouth, Norfolk

Family run Vauxhall Holiday Park is Great Yarmouth's only 5 Star Holiday and Touring Park.

Vauxhall Holiday Park is a fabulous five star holiday and touring park situated in Great Yarmouth, Norfolk's top seaside resort. You also have the unique beauty of the Norfolk Broads to explore. In fact we have everything you need for a great holiday.

We have a Silver David Bellamy Conservation Award. Practical Caravan Top 100 Family Parks recommended, five pennants AA Holiday Centre, and a member of
The British Holiday Parks Association. We have also won the Hoseason’s Best Holiday Park in the East of England Award for 2007 and 2008 - this is voted for by the customer. We employ a permanent staff of 50 people, which rises to over 270 for main season and events. 52,000 holidaymakers stay with us each year.
We have 48 chalets, 373 Holiday homes, 13 super pitches, and 200 standard pitches.

Vauxhall is an all year round venue which attracts over 28,000 people to "out of season" events. We host 10 live music weekenders with artists of global reputation, Pool weekenders, Darts Weekenders, and football tournaments.


Always investing in the future

Vauxhall have an on going investment plan to replace older holiday homes to keep at the forefront of comfort and design. We have spent over £10,000,000 in the last ten years and plan to continue a minimum of £750,000 each year in future improvements.
Over the last five years, we have invested in new homes The Falcon, The Plover, The Partridge, The Grouse, The Kestrel, and the Lark for special need. Other park developments include, The Reedcutters Restaurant, The Splash zone, Highway 66 Crazy golf and treehouse adventure playground.


Green Commitment

Reducing our carbon footprint through wasted electricity remains our focus. We have introduced a card system as well as other initiatives, the results are encouraging and show wasted usage has been reduced. The David Bellamy Award for our enhancing and protecting the natural world around our Park underlines our commitment. We provide glass and can recycle bins around the park, as part of our green waste policy. Both the paper and printer used in the production of this brochure are FSC (Forest Stewardship Council) accredited. We also use 100% oxo-biodegradable polythene to wrap our brochure for posting.


Care and Information

We have an experienced customer care team available from 9am to 9pm daily in our reception area. Every customer on arrival is given a welcome pack that includes a 36-page full colour booklet on park information, facilities, and reputable local attractions. A customer satisfaction questionnaire, Green commitment leaflet, Book next year offer leaflet and a site map. We have an extensive website with online booking available. Each department has fully trained staff. Additional vocational training is undertaken when possible.



"With so many things to enjoy at Vauxhall Holiday Park, the only problem is deciding what to do first!The park is jam-packed with activities – under 12s will love such as the Den and the treehouse adventure playground. Splash about in our Tropical Waterworld pool or tee off in jungle adventure golf. After that there’s snooker and mini-bowling.Vauxhall is newly dog friendly for 2022! Head into the nearby town of Great Yarmouth to enjoy some traditional seaside fun on its glorious beach.Wind down the evening with two fantastic entertainment venues and tasty food across a selection of restaurants and takeaways."
Address: Acle New Road, Great Yarmouth NR30 1TB, UK
Phone: 01493 857231
moc.stroser-naedkrap@plehotereh
State: Norfolk
City: Great Yarmouth
Zip Code: NR30 1TB

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 7:00 PM


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Reviews
We had a nice week here. Lots to do for all the family. Lots of choice for places to eat and take away food. Park was clean, well kept and very big. Staff were all very nice and helpful when needed. Caravan we had was basic but comfortable and clean. 5 min drive to beach or regular buses if you prefer. Asda almost next door which is handy.
Great park, facilities, swimming areas. Came for Nickelodeon weekend which was amazing value for money. The characters & staff gave 100% the whole weekend & kids have made some great memories. Accommodation was a Goose apartment which was well equipped, clean & very comfortable. Really nice mattress & pillows. Can’t wait for the next trip here.
Had a great time. Very clean park. Caravan was very clean and smelt clean upon entry. Staff very friendly and helpful. We visited on Elvis week and there was outdoor entertainment too, lots of holidaymakers dressed the part. Fairly close to town and seafront which is lovely, proper old fashioned holiday feel. Great location, great to have everything together on one part of the park. One downfall.... Fish & Chippers food on camp is awful!! Charged 7.49 for regular fish no chips and photos will show what I got. Pie was very dry. So I would avoid them but other food outlets nice.
oh my wow. this is the best in my opinion holiday park ever. in July a long time ago I know i went to this park and it was beautiful!! the caravan i hope that's what it's called was already clean for us. the golf carts were incredible, and the way the beach was near it too made it extra cool! parking was so easy, and all the staff were amazing. I would definitely recommend as they have different size caravans too and in different shapes, you could even have one looking like an apartment! the indoor facilities like the thunderbolt chicken and that ice cream area were amazing. the bathrooms were a bit squished but that's alright. GUYS IM TELLING YOU, THIS IS THE BEST HOLIDAY PARK. COME HERE!!!!! edit: there are also shops nearby, so you can buy groceries here too.
I booked a caravan Falcon at Vauxhall Holiday Park in Great Yarmouth for 4 nights during September 2022 and decided to pay for a more luxury caravan at £120 per night. Shortly after arrival we noticed the toilet seat was broken in the en-suite bathroom, soon after we saw huge cobwebs on the Fire Extinguisher and kitchen cupboards. Obviously all caravans are meant to be cleaned and prepared before new arrivals. Unfortunately with hanging cobwebs and a broken toilet seat you can only conclude that our caravan was not cleaned and checked before our arrival. With this in mind we decided to clean all the surfaces ourselves to make sure it had been done and for our own piece of mind. Not the start you expect for your holiday! As we cleaned the surfaces more problems were then spotted, the cupboard doors were damaged, the oven door didn’t close properly due to a broken latch and the rubber seals were coming away. The oven extraction lights were not working and another bulb had blown elsewhere. Added to this we had mix and match furniture and no coffee table!? I reported the broken toilet seat and cobwebs to reception early the following morning as we had arrived later than planned the previous day. I explained the situation to the receptionist, who took notes and said this would be passed on. During our stay nothing was done to rectify any of the issues that we highlighted to reception. We also received no communication back during the stay! When checking out I made the point of our total dissatisfaction of the caravan and the fact nothing was done to resolve any of the issues that had been raised. I said I would report everything to the Parkdean Resorts CEO, which I did. Following my email to the CEO I received a reply from the Customer Relations Team and another reply from the Guest Experience Manager both on 23rd September. I was offered apologies and a refund of £100, with everything that was wrong with the caravan I didn’t consider the refund offer to be enough so I requested this to be increased to £200, which was declined. Unfortunately receiving the refund was more than difficult, I had to make several phone calls chasing the refund. I was told that they had no record of my account details to pay the refund too me. This even though I had read the details out on three occasions and each time the person I spoke to read the account details back to me!? The refund eventually arrived on 24th October 32 days after my email to the CEO. I have previously stayed at Vauxhall Holiday Park before without any problems, unfortunately on this occasion Vauxhall failed miserably to offer value for money or a standard that they clearly advertise. There was no customer service shown on site after reporting the issues, to this day I have never been offered an explanation to why the standard of this caravan was so poor and the challenges to obtain the refund was embarrassing, to say the least. Overall totally disappointing and a lost customer for the future..
The camping pitches are small. 2 large tents together and the guide ropes would be touching. Toilets are dirty all the time and need revamping.. pot washing are also poor, you have to use small sinks in the toilet block so male and females can't wash pots together. No plugs in the sinks. The resort itself is good with plenty to do. The only way to have a nice experience would be to go in a caravan.
We didn't stay here, but went to an event. The facilities were ok. The food places were great think the best part of the park. The main hall was big enough, quite pricey on the drinks though. The male toilets in the main hall, all the cubicle toilets had locks missing so had to go to the ones outside the hall. Security was good, staff were friendly.
We decided to camp a little further than usual, thought as a Park Dean Resort, it would be a great holiday. Lesson learnt. Pitch was covered in rubbish when we arrived, even buried in the hedge. Vomit left in the men's urinals for 4 days - still there to this day, toilets covered in yellow stains. Reported it to reception, said they would pass it on to the house keeping team, and the manager, no help what so ever... Showers in both female and male blocks are mouldy, cracked plastic, very low showers and you can't even touch the power pad without losing your patience! Might as well take your own loo roll because you'll be lucky to find any in there, oh and a plunger because most of them are blocked up. Swimming, which is free and included, booked a slot for 6pm, to find out the swimming pool had closed early, no notification to say this so walked away with screaming kids. Drains are cracked, rimmed with dirt and hair, both my youngest and my husband cut their foot on sharp, cracked flooring a few days ago. Went into reception to bring it up, apparently a manager was meant to be sending out texts, never received one. If you book a GRASS pitch, be prepared to camp on dusted mud, it's everywhere! Definitely will not be coming back to stay here again.
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