facebooktwitterpinterest
mobil menu

Tredz Bikes

  1. Swansea
  2. Gorseinon Bicycle Store

Reviews, get directions and contact details for Tredz Bikes

Tredz Bikes

Story

If cycling heaven is a place on Earth, then it's definitely our Swansea bike shop. Filled with everything cycling, from great value aluminium road bikes to full suspension carbon mountain bikes and everything in between.

Address: Castell Close, Swansea Enterprise Park, Llansamlet, Swansea SA7 9FH, UK
Phone: 01792 702555
ku.oc.zdert@aesnaws
State: Swansea
City: Swansea
Zip Code: SA7 9FH

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

related searches: Tredz shop locations, Tredz Swansea phone number, Electric bike shop Swansea, Tredz Cardiff contact number, Swansea bike shop, Giant swansea, Tredz e Bikes, Tredz Service price list
Similar places near
Schmoos of Swansea Ltd Schmoos of Swansea Ltd 5 km We took our sons bike there yesterday and needed a quick repair as it's being used th...
The Bike Hub The Bike Hub 6 km Great service and really helpful staff. Very pleased with quite a complicated MTB rep...
Overland Cycleworks Overland Cycleworks 6 km Great service and price. My bike is running better than it was when I bought it! Than...
Cycle Solutions (Cycle to Work) Ltd Cycle Solutions (Cycle to Work) Ltd 6 km The attitude of the customer service at this company leaves a lot to be desired. Dis...
Wheelies Wheelies 6 km Bought a Lezyne Macro Strip Pro Drive Pair light set at the beginning of November. Ch...
The Plastic Store The Plastic Store 7 km
Homestore Interiors Ltd Homestore Interiors Ltd 8 km Excellent service. Very pleasant and helpful staff. Furniture excellent value with th...
M&P Motorcycles M&P Motorcycles 8 km
Swansea Harley-Davidson® Swansea Harley-Davidson® 8 km Friendly, knowledgeable staff in sales and parts. A great selection of Harley's, part...
ATS Euromaster Ltd ATS Euromaster Ltd 9 km Price matched my tyre from a local garage and service was first class..will use in fu...
Urban Cyclery Urban Cyclery 9 km Really nice bike shop. The staff are really knowledgeable about all aspects of cyclin...
Just Golf Online Just Golf Online 9 km A great deal on golf clothing with service to match! My new go to golfing gear site.
The Shoe Tree The Shoe Tree 9 km Very helpful and friendly staff
County Cycles Ltd County Cycles Ltd 19 km I had a bike fit recently and have found all the staff extremely knowledgeable taking...
Reviews
Worked here for 2 years and it was the worst time of my life..... Managers are bullies who would threaten their staff on a daily basis with their jobs and in some cases offer staff members outside for a fight.... (how professional) there is a lack of organisation between them they can’t even sort out a rota or find the motivation to get off their backsides to help their staff on the shop floor, I have seen multiple good staff members leave because of these two managers and it seems nothing is being done about it.
7 years ago (25-04-2018)
I never normally complain even if something isn't right, but it shouldn't take a month to send me two damn tyres! 2 and a half weeks in my order was processed, and then a week and a half later they turned up! I'm not bothered about the tyres as such but even an email to keep me updated would have been cool. Won't be ordering anything else in a hurry, Other than that the tyres were as ordered.
7 years ago (12-04-2018)
I must say, Tredz service and price had been faultless in my last 3 orders. I have definitely dropped ChainReaction.
7 years ago (01-04-2018)
Completely inflexible customer service. Wife went to view a bike Tuesday, confirmed it was in stock, but ummed and arred about getting it. In the evening, decided to get it so ordered it on website (needed it by Friday) website said 1-2 days, great. I had email to say it would be delivered Friday. I phoned up to see if I could pick it up instead, that's when the fun started.... First person was very nice, said it should be fine, but said he'd phone back within 5 mins to confirm. He phoned back, said actually due to Bank holiday I couldn't get it till Tuesday, but as store had stock anyway, just phone them up and they'll let me pick it up. Phoned store "I've been working here 4 years, they shouldn't have told you that, we can't possibly do that". Phoned warehouse again, they confirmed Tuesday was the earliest... Then had to run to meeting, so started online chat with them..... Just got more unbelievable. "Can't possibly get bike the 17 mins drive to store before Tuesday" "you can't possibly pick it up from Fforestfach" "it's not possible to use the stores stock of exactly the same bike, because it's a different stock system". Gave the chat a negative rating, with a comment specifically saying "it's not xxxxx's fault, however...." And person messaged me back informing me that this negative rating will reflect on him, like it was my fault. Later in the day started another chat to cancel order (as I said, needed it by Friday) and was given the same story again and how I needed to take into account the bank holiday (even though the store is open Friday, Saturday and Monday) despite the website telling me 1-2 days when I ordered. I then had a phonecall from original person I spoke to saying he'd just received order cancellation notice, and how he was surprised the store wouldn't just let me pick up bike from there... Shocking customer service, shocking inflexibility from a smaller company. I'll stick to Amazon / decathlon in the future, they may be massive multinationals, but go above and beyond in terms of customer service, rather than making me feel like an inconvenience who just couldn't possibly understand their backend systems (like that's any of my concern). Real shame, have used Tredz a lot in the past, have 3 young kids so buy new bikes surprisingly regularly, me and my wife just getting into cycling, would have loved to support a local business in the future, but not a chance now. UPDATE: Follow up on this has been excellent to be fair, staff have been apologetic and friendly and went out of their way to help.
7 years ago (15-04-2018)
Picked up my new 2018 Giant Propel disc road bike from Cardiff last weekend ready for my IronMan Wales training. Absolutely chuffed with not only the bike, but the great service from the extremely helpful and experienced staff! Wouldn’t get a bike from anywhere else!
7 years ago (26-03-2018)
Comment on this business

Tredz Bikes map

to add Tredz Bikes map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0032 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy