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Timothy Roe Fine Jewellery

  1. Chichester
  2. West Sussex Jewelry Store

Reviews, get directions and contact details for Timothy Roe Fine Jewellery

Timothy Roe Fine Jewellery
Address: 12-13 South St, Chichester PO19 1EH, UK
Phone: 01243 538313
State: West Sussex
City: Chichester
Zip Code: PO19 1EH

opening times

Monday: 9:30 AM – 4:45 PM
Tuesday: 9:30 AM – 4:45 PM
Wednesday: 9:30 AM – 4:45 PM
Thursday: 9:30 AM – 4:45 PM
Friday: 9:30 AM – 4:45 PM
Saturday: 9:30 AM – 4:45 PM
Sunday: Closed

Update Info

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Reviews
The team at Timothy Roe have been absolutely fantastic, Chris especially! I used them to get the engagement and wedding ring and would recommend them to anyone. They put me at ease during a very nerve wracking experience and couldn’t of been happier both with the service received and the quality of the product. Extremely professional and good at what they do!
7 years ago (28-03-2018)
Cannot rate the customer service or quality of their jewellery highly enough! After having bespoke engagement and wedding rings made by Timothy Roe; there was only one place I could go to get an eternity ring. And once again, I was not disappointed! I sourced a pink diamond for the centre diamond, which Tim accomodated and was instrumental in ensuring I found the right pink diamond, the ring was just perfect. I have recommended Timothy Roe to everyone I know. They never fail to create anything short of sensational. Once again, thank you very much!
7 years ago (31-01-2018)
I first visited Timothy Roe a little under a month ago as I was looking to buy an engagement ring and having not been through the process before I was a little overwhelmed. I had a picture of what I wanted to achieve but did not know where to find it having visited a few other stores previously. This turned out to not be a problem as they offered a full design service and could make it for me. After discussing my budget, being shown a few examples that they had in store and being given a very valuable lesson on choosing a diamond; Tim drew up some sketches of the ring whilst we were at the counter (upside down I might add so I could see it the correct way round). Once agreeing upon the initial concept and accepting the quote, they then provided some excellent CAD drawings some days later. These were approved and sent off to the casters to begin making the ring and I was told it would be ready in about four weeks. To my pleasant surprise and excitement the ring was finished and ready to collect in just less than two. The final result was better than I ever could have imagined and my fiancée is beyond thrilled. I couldn’t fault the bespoke and personal service that I have received from the store and look forward to returning to choose our wedding bands.
7 years ago (30-11-2017)
What a wonderful shop. Excellent, knowledgeable and helpful staff and very fair prices for the quality on offer. I have just had some family jewellery redesigned into one ring and I'm thrilled with the result. Tim Roe was delightful to deal with and nothing was too much trouble. I would recommend this shop to anyone - even a long journey is well worth while for the choice, the knowledge and the service.
7 years ago (30-10-2017)
We felt compelled to leave this review as we have just had the most ridiculous experience at this jeweller. My financee and I took our engagement rings in (one modern, one antique) to be cleaned prior to our wedding which is in two days time. After an hour we received a call saying the goldsmith was not comfortable cleaning the antique ring because it required 'all 8 claws replacing urgently', as a result 'the stone is loose' and the ring is 'not wearable in its current state'. With our wedding only two days away, this was obviously horrific news. When we asked when the work could be done, we were told definitely not before the wedding day. When we asked if it could be fast-tracked because of the extenuating circumstance, the answer was a flat no. This was obviously distressing news, as we had visions of the stone falling out during the day, and started to feel like perhaps we shouldn't even risk putting the ring on at all, such was the drama incited by the 'very urgent' written all over the goldsmith's report. They also quoted my fiancee £25 to clean her engagement ring. On leaving the shop, still without any help or solution, we popped into a shop called Ebony just down the road. They took one look at the ring through a magnifying glass, explained that it was absolutely fine, reassured us that it could definitely be worn safely for 6-12 months (as there are 8 claws and only one has actually come off the diamond) but at some point we should get the claws retipped just to be safe. They then cleaned the ring (for free). The bottom line - do not take antique jewellery to Timothy Roe, and do not be fooled into paying £25 for a simple clean.
7 years ago (19-07-2017)
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