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Reviews, get directions and contact details for The Village Veterinary Surgery

The Village Veterinary Surgery

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The Village Veterinary Surgery is a small branch veterinary surgery within Rutland House.

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Welcome to our Facebook page!

The Village Veterinary Surgery is a small well established veterinary surgery consisting of one veterinary surgeon and three nurses. We aim to provide professional and friendly services.

Here we plan to keep you updated on the latest news and offers and any information regarding you or your pet.

Thank you for visiting our page.

Address: 3 Bryn Rd, Ashton-in-Makerfield, Wigan WN4 0AA, UK
Phone: 01942 721562
State: Greater Manchester
City: Wigan
Zip Code: WN4 0AA


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Reviews
Rang this vets over two weeks ago to book my two puppies in for their second injections. Saw the ratings on google and thought I was going to a good vets but clearly not! Turned up to the vets today and as soon as we walked in they asked if it was Poppy and Lilly and we was told that our puppies can't have their injections because they don't have the type we need (canigen). I was never told this over the phone, and I didn't even receive a phone call to confirm everything was right before my arrival. I am a receptionist myself, and if I am unsure of something I ring that guest to confirm before they turn up! My phone number was given at the time of the phone call so they have no excuses. My boyfriend had to finish work early to come to this appointment so it's not as easy to just come back tomorrow. I will not be recommending this vets to anyone and I honestly don't recommend it to anyone even considering this vets for their beautiful pets. Luckily, we have found a better vets who have agreed to fit us in today because of our bad experience we have had with this vets. Better communication skills and customer service are needed. Don't book us in if you clearly don't know what you are doing.
8 years ago (21-08-2017)
Did a good service to both my dogs ,saved the life of my dog Oliver cure not wish for better care by the staff
9 years ago (04-01-2017)
Would highly recommend such caring staff and telephone updates many thanks for all you have done
9 years ago (11-11-2016)
Great staff that give my pet dog all the help she needs when it's needed.
9 years ago (23-08-2016)
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