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The Swan

  1. Tenterden
  2. Tenterden Bar
  3. Tenterden Food

Reviews, get directions and contact details for The Swan

The Swan
Address: The Chapel Down Winery, Small Hythe Road, Tenterden TN30 7NG, UK
Phone: 01580 761616
State: Kent
City: Tenterden
Zip Code: TN30 7NG

opening times

Monday: 12:00 – 3:00 PM
Tuesday: 12:00 – 3:00 PM
Wednesday: 12:00 – 3:00 PM
Thursday: 12:00 – 3:00 PM, 6:00 – 9:00 PM
Friday: 12:00 – 3:00 PM, 6:00 – 9:00 PM
Saturday: 12:00 – 3:00 PM, 6:00 – 9:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews
Absolutely exquisite meal at the Swan from start to finish. The food was exceptional and the staff were brilliant. The bar man who bought us our drinks was rude to us when he gave us the wrong drink. And stated he was only giving us what it said on his order ticket. Instead of apologising and giving us the pint that we had ordered. However we didn't let this miserable man ruin our experience. As everything else was pretty much spot on! I thought the prices were reasonable and people who have left other reviews complain about the wine being cheaper in the shop below the restaurant which I don't see being a a problem as it is a business and you are eating in such an incredible establishment with a lovely ambience. If you are thinking of coming here make sure you do it really is great!
7 years ago (18-02-2018)
Went to The Swan for the first time yesterday for Sunday lunch. Not great I'm afraid. Starters: My friend ordered the halibut which looked pretty but she couldn't see or taste any fish. I ordered foie gras terrine which again looked pretty & tasted ok. Mains: My friend ordered the grey mullet. I was shocked when it arrived. It was barely a starter portion. Half of 1 fillet at most. I ordered the beef which tasted ok but was also a pretty meagre size. There were 3 small roast potatoes 1 of which was overcooked/burnt. 1 very small side dish of vegetables was presented to be shared by both of us !! Mashed swede & carrot, 1 beetroot quartered & a very small amount of grated cabbage. The whole dish was tepid/luke warm. I ordered a bottle of the flint dry white at £25. It was pretty good. The downside is they sell it in their shop at £11.50 a bottle. A restaurant mark up of over 100% is scandalous & just greedy profiteering in my opinion. I went to the loo which clearly had not been cleaned that day. Dirty sink, dust around the soap dispenser & a hand drier as powerful as a sparrows cough. Although full, the general atmosphere was subdued & lack lustre. This restaurant purports itself to be top quality dining. Unless I was unlucky yesterday it really isn't. I've had a much better Sunday lunch at a cheap bog standard Toby carvery for £8 a head.
8 years ago (23-10-2017)
Decent wine, strange food and mediocre service
7 years ago (18-02-2018)
I was really looking forward to treating my 82 year old auntie to lunch at The Swan but the experience was truly lacklustre. The staff at the Chapel Down shop were lovely and helped my auntie up the steep stairs on arrival as she walks with great difficulty. They then took care of my pram for me so I didn't have to hoof it up the stairs. I must say that the service went drastically downhill after that, and I agree with the previous comments..a bare minimum! Not particularly helpful, we were only asked once if we'd like a drink, dessert took an hour to arrive with no apology. It total we were in the restaurant for three hours (fairly tricky with a nine month old baby!). When it came to leaving, my elderly aunt struggled to get out of her chair but no assistance was offered. Infact, the staff just stood around watching as we tried to leave. In the end I had go back downstairs to ask David, the lovely chap in the shop to help us. Shockingly bad! The waitress only asked if everything was okay when she presented us with the bill, and looked noticeably cross when I remarked that I would not be leaving a tip. The Vineyard/Shop looks like a great experience but I would avoid the restaurant. The only reason I have not given a poor rating is because of the food.
9 years ago (20-10-2016)
The food was very good. The ambience was good. Unfortunately the service was so slow and after half an hour we had to ask for drinks and place our order which was very slow coming . This is my second visit here and the service was poor then so obviously the management are not addressing the issue.
9 years ago (28-01-2017)
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