The Spa At The Cheltenham Chase Hotel

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"A haven for relaxation, guests can unwind in tranquil surroundings, let go of their worries and delight in the finest treatments from our expert spa therapists. We use natural products. Treatments includes robes, slippers and towel, full use of the thermal suite, poolside areas and relaxation suite.We are also now proud partners of ELEMIS, one of the UK's most luxurious skin and body care brands! Try their products for yourself in our range of spa days, breaks and treatments!"

Address: The Cheltenham Chase Hotel, Shurdington Rd, Brockworth, Cheltenham GL3 4PB, UK

Phone: 01452 519908

Website

State: Gloucestershire

City: Cheltenham

Zip Code: GL3 4PB

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews

I had a lovely time here. All the Spa and facilities are exactly what you would expect for the price. The grounds of the hotel give it that extra zing. So beautiful and peaceful. Oh and Whitney in the Spa has the magic touch. One of the best facials I've ever had. The pool area is a little blah but still fine and the jacuzzi was out of order for a while hence not a 5 star

On arrival the carpark is spacious so we parked with ease. All staff were very pleasant, food was tasty. A small simple salad, nice thick soup, bread roll, followed by a small portion fresh fruit was part of our spa deal.. It was not generous portions but delicious and adequate. Massage in spa was  fantastic. Changing rooms starting to look a bit tired and pool was a tad cold. On our arrival we waited at what we thought was the spa  reception. A member of staff arriving, noticed we had been waiting and kindly directed us up the spiral staircase. A clear sign for new guests might be worthwhile. Overall, it was a peasant day visit.

Booked a spa day with my sister and my gran. To get a coffee we had to leave the spa area, walk thorugh the reception of the hotel into the spa cafe area. This made some of us feel uncomfortable. My sister didn't like the one option of lunch although had two choices for topping. My gran had to eat her lunch on her own as my sisters and mine didn't arrive in time before we had to leave the spa cafe area for a treatment. Seating around the pool is very limited and although there is an area of the pool sectioned off for children, the po area was very loud. I enjoyed the steam room, sauna and jacuzzi however the pool was too cold for my liking.  Felt very much like a hotel with a pool on the side which they called a spa. Not what I would expect from a spa experience.

I received a hot stone massage as a birthday treat to myself. The masseause was amazing I felt so relaxed and at ease and was able to enjoy it where normally I tense up and end up more stressed coming out then going in. please pass on my feedback to her as she was truly amazing!!  5Stars! If I lived locally I'd book more.

My sister and I enjoyed a wonderful Elemis facial with the best neck and shoulder massage I’ve ever had - thank you Stephanie and Natasha . We also had a deliciously healthy lunch with a naughty glass of Prosecco……such lovely sister time and a chance to relax and catch up !

The treatments were outstanding, i had full body massage which was excellent and express facial which left my face feeling fresh and soft. The spa experience however was spoilt by a very loud water aerobics class which ruined the relaxation time. Also we were told we could arrive at 9am but the spa does not open until 9.30, just two small things, which could have been avoided for a better experience

The Jacuzzi was out of order but steam room and sauna were operational and the pool was just right changing rooms with showers as standard clean and staff well

A over priced Hotel in Brockworth Gloucester.My Husband and I were staying 6 nights we might as well have booked into a lesser place near by.This is ok for a day spa and conferences but the attidude towards paying guests is sadly lacking.More training needs to be given and please ask your staff not to swear or use common language in front of their guests!!Very cold cooked to death breakfast which sat on greasy plates and tins!!The bread I imagine comes from Tesco or simular and the sandwich at £8 for a limp and processed ham and mustard is a joke.I will never recommend this Hotel to any one.I have been in Hospitality and owned a Pub/Hotel and Restaurants,so I am very aware of how we should have been treated.The staff really are not tuned in here.Shame. Mrs Constance George

Pretty basic, not relaxing. No loungers by pool, ceiling above pool is tatty, rain coming in. Arrived 11am , hotel had booked our treatments for 4pm we  didn't want to spend hours in the spa. A member of staff said we had to get dressed to go for coffee so we did, but when we reached coffee lounge others were in spa robes still? So to kill time we went to a garden center and came back later for the treatments. Wouldn't go again. Didn't feel comfortable, luxurious or relaxing.

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The Spa At The Cheltenham Chase Hotel

Reviews, get directions and contact details for The Spa At The Cheltenham Chase Hotel

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