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The Restaurant at Clarice House

  1. Colchester
  2. Colchester Spa

Reviews, get directions and contact details for The Restaurant at Clarice House

The Restaurant at Clarice House
Address: Clarice House, Kingsford Park, Layer Road, Layer Rd, Colchester CO2 0HS, UK
Phone: 01206 734301
State: Essex
City: Colchester
Zip Code: CO2 0HS

opening times

Monday: 8:00 AM – 8:45 PM
Tuesday: 8:00 AM – 8:45 PM
Wednesday: 8:00 AM – 8:45 PM
Thursday: 8:00 AM – 8:45 PM
Friday: 8:00 AM – 8:45 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM

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Reviews
We ended up coming twice because the service and food were in adequate. Staff need proper training. I felt that the majority of the staff were kids who were there just on weekend shifts wanting a few quid and couldn't wait to get home and spend it. They hadn't a clue who had come into the restaurant in which order, what cutlery to give. What accompaniments went with what dish etc.... Considering the majority of people were in pool clothing with robes on, the restaurant was rather cold and at one point the window was opened freezing a lot of us. There was a lady on the till perhaps even the restaurant manager who was surly and looked down her nose at the customers. She did this both times. The food the first time wasn't as described on the menu and the cream pot and milk jug were filthy with a line of each from the previous use. This is basic health and hygiene! The second time around I have to say the food was lovely. I have given this two stars because of the poor service.
8 years ago (21-10-2017)
Friendly staff and nice food served.
7 years ago (11-03-2018)
We had passed this venue a few times as it is only 10 minutes from us. Upon turning up we found ourselves in a mediocre, cafeteria style large dining room. No decor to mention, pretty barren. The other seating option was in the bar which smelt so strongly of chlorine that it would have been off-putting to eat there. We sat down to lunch surrounded by people in bath robes. This might be off-putting to some. The menu looked good so we ordered a salad and two jacket potatoes. My steak and blue cheese salad wasn't edible. I couldn't discern any dressing and my husband ate none of his jacket potato at all. My father quite liked his but still left quite a bit of his. The fries we ordered didn't materialise. I have to say that it was some of the worst food I've had and isn't in the same league as Milsoms or any of the gastro pubs in the area. It wasn't much better than a community centre and had a similar ambiance. The bill came to almost £60 for 3 of us for lunch which, considering we had jacket potatoes and salad, was steep. We had soft drinks and tap water. We then got charged for an item we ordered but didn't receive. On a last note, the loos were out of order so had to use those upstairs near the treatment rooms, which is a walk for an 84 year old man. I also used them and they were appalling. I have used much cleaner loos in a service station. Disgraceful loos. All over, the paint and doors are scuffed and dirty and the wall paper is peeling off. Maybe the spa is good, god knows, I wouldn't risk it, the place needs a really good clean. Having said all that, the staff seem sweet and I bet they have a hard time of it so I'm not feeling bad about leaving such a truthful review. It's one thing if places are mediocre, but mediocre and expensive is an outrage. It also say, 'Premier wedding venue.' Good grief. I got married last year and visited most of the venues in the area and this isn't one of them.
9 years ago (28-12-2016)
A Dreaful facility with surly unpleasant and truly rude staff dont go there they ignore your requests dont book you in properly and generally give you a very stress full time
16 years ago (20-11-2009)
this has to be the leading restaurant for miles, a molecular cuisine wonder. Fat Duck has arrived in Essex
17 years ago (09-06-2009)
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