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Reviews, get directions and contact details for The Original Factory Shop

Address: Unit 1, 3 Drove Rd, Newhaven BN9 0AD, UK
Phone: 01273 510443
State: East Sussex
City: Newhaven
Zip Code: BN9 0AD

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Very helpful. Held most of my shop behind till til ready to pay. Then helpfully packed into huge bags so could carry all at once
8 years ago (10-01-2018)
Has a good selection of products at reasonable prices but sometimes the oils can be a bit narrow
8 years ago (24-07-2017)
A wide selection of product and brilliant service thanks to the staff.
8 years ago (15-06-2017)
Great friendly staff, great deals.
8 years ago (15-04-2017)
Probably the most appalling customer 'service' encountered to date. Misleading shelf tickets and an open admittance that 'our stock does not reflect the price tickets' making up prices as they go along. A suggestion that trading standards would view their attitude poorly when they tried to charge a higher price made up by the staff than on the very misleading shelf ticket that was no where to be found on the till search was met with a shrug and 'ok then'. I was also overcharged for a damaged item until I pointed it out. At the very least the three individuals I encountered, one of which tried to pack fragile china underneath heavy dishes need considerable customer service training - one customer who will NOT be returning - not worth even one star but have to give it to post
9 years ago (14-10-2016)
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