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The Great Western Hotel

  1. Swindon
  2. Royal Wootton Bassett Lodging

Reviews, get directions and contact details for The Great Western Hotel

The Great Western Hotel

About

Still outwardly looking every inch a railway hotel in the grand tradition, this large and imposing pub in the shadow of Swindon railway station is now a vibrant bar and grill that is the perfect location for relaxing after work or enjoying a meal from the

Address: 73 Station Rd, Swindon SN1 1DH, UK
Phone: 01793 694997
ku.oc.nodniwsletohwgeht@selas
State: Swindon
City: Swindon
Zip Code: SN1 1DH

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Reviews
Landlord rude and unhelpful. Only one beer available, dreadful taste. Slow service. Next to no one in pub, not surprised due to staff attitude. No food available, no TV pool and toilets very inaccessible, as is front of building. Rooms very small and poor quality. Doors don't lock. Do not recommend in any capacity.Rooms: 1/5
We all thought what a very lovely place it was. Relaxing and comfortable to have a drink. The gentleman we had serving us at our party on Saturday 13th was exceptional. He served at bar cleared tables and took away rubbish that was about from our buffet. He is a great asset to the Hotel... Thank you so much for a very enjoyable evening... Unfortunately I can't comment on any other questions. As we had a private party in there and nobody stayed the night...
I visited the bar at The Great Western hotel during some delays to the trains. Reasonable prices for a hotel bar, clean toilets but not much atmosphere. One person at the bar which could be a problem when busier, but he was very pleasant and served quickly. Opposite the train station at SwindonService: 4/5
Nice family friendly hotel/pub immediately opposite the Swindon train station.Service: 4/5
We came to listen to the excellent band in the bar that night. Large bar space, variety of areas to sit. Live train times feed so you can meet your train and max your time for your last pint. Very handy for bus station too.
Very nice railway hotel.clean and good service. Worth sampling.Hotel highlightsGreat view, Kid-friendly, Great value
Absolutely fantastic pub and venue. Went to a 60th birthday party and the whole evening was perfect. The food was excellent and home cooked, curry, chilli, vegetarian, rice and chips to die for. Beautifully clean, both pub and toilets. Lovely outside space which at night has stunning lighting. Would highly recommend for functions as the professional and courteous staff cannot be beaten. Most highly recommended, would give 6 stars. Will post photos on next visit.
Extremely rude staff! Called to enquire about dropping someone's belongings off who is staying there. He wouldn't even let me speak before telling me I was speaking to the wrong person called me rude when I struggle talking as I have a stutter and speech difficulties. He then shouted at me telling me I was rude then put the phone down. All I wanted to know was if I was able to drop a guests belongings off. I believe his name was gavin.
Message to the management. You have someone behind the bar cloning/skimming cards. I've now had 3 payments on my statement saying "great western hotel Swindon" but I haven't been to your pub in over a year. Last one was last weekend, I was at a wedding in Shropshire. Well you now have 3 chargeback fees coming your way.Service: 1/5
Nice hotel, full of architecture and history, some of the lush fittings have been lost to modern styles, but all clean and tidy. Bedroom's are of a decent size with modern en-suit's. All though a few design issues, no socket for electric toothbrush or shaver, mirror and hairdryer put in a stupid position as well the toilet paper holder. Plus lack of shelves in the bathroom. Bar area and reception are very clean and modern. Staff are very helpful and polite. Car parking is charged and isn't controlled by the hotel. Very handy for the train station and an easy walk into the shopping area.
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