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Reviews, get directions and contact details for The Glegg Arms

Story

Beefeater opened their doors back in 1974, and were driven by a passion for glorious steak. Mouth-watering cuts at mouth-watering prices was their motto. Reassuringly nothing's changed, these things still drive them today and they always will.
Beefeater believe in two things, a warm friendly welcome and serving incredible steak that you can kick back, relax and enjoy. The Glegg Arms is the perfect restaurant, whether you've been visiting Ness Botanic Gardens or Port Sunlight, taken a trip on the Mersey Ferries or simply want to enjoy a tasty meal

Address: Chester Road , Wirral CH60 3SD, XMS, GB
Phone: 0151 342 1982
State: XMS
City: Wirral
Zip Code: CH60 3SD

opening times

Monday: 06:30-10:30
Monday: 12:00-23:00
Tuesday: 06:30-10:30
Tuesday: 12:00-23:00
Wednesday: 06:30-10:30
Wednesday: 12:00-23:00
Thursday: 06:30-10:30


related searches: beefeater, beefeater milton keynes menu, premier inn heswall, beefeater chain, premier inn wirral, beefeater restaurant london, beefeater buffet, jug and bottle
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Reviews
Absolutely brilliant. Well done to the chefs and staff. If all Premier Inn outlets was this quality you would do well.Food: 5/5
Had a good pre Christmas Dinner, food was a lot better than was expected & thoroughly enjoyed our two course Christmas Dinner. Baked cheese wreath starter & Turkey Dinner cooked to perfect, with good sized portions so big we were unable to eat pudding. Overall, it was a good experience. The service was okay, but the pub area we were in was cold. Would recommend.
No wonder I could get a late booking for mothers day here. Greated with a dirty carpet at the door. A manager who wasn't really bothered when we arrived. Poor service, no white zinfandel wine in the pub, although features in 2 of the 4 drinks on mother's day menu. Staff member who was not old enough to drink , poor service and absolutely no thought or presentation in the food. I was looking for somewhere to take a group of 20-30 people for a night out, as we went here a few years ago and had a good night, so thought why not try it out on mother's day, but won't be going back. Staff asked about allergies but server had no understanding of gluten free and offered vegan instead. Drinks served 1 by 1, with several minutes in-between each drink. I was only one out of 3 to have a starter. No presentation at all. I had, I think it was called popcorn florets. Which is deep fried in batter cauliflower. Literally on a large dinner plate was plonked several pieces of tasteless cauliflower and a small pot of BBQ sauce. No condiments on the table either. Main courses, I had steak. It was well cooked on one side and rare on the other, but I'd asked for medium/well. Another piece of steak was served but a different cut of meat. Served with tomato, 1 mushroom , some rocket, chips but no other vegetables like peas. Then charged 1.99 for a sauce to go with My steak. Oh I had to go to the manager at front of house to complain about my steak, as no one came and asked was everything OK, well not until I had sat down again. Like he had been told to come, but he wasn't our server. Fish was cooked on one side, not very well on other and skin still on. Roast dinner, chicken, all on the bone! We didn't bother staying for coffee or desserts. 2 courses on mother's day was 17.95, so other 2 mains were priced from normal menu. But apparently computer automatically put the cheapest item for the mother's day offer on the bill, and chaeged me off main menu for my steak. It was only a couple of pounds, but I made them change it. The manager ignored me as we walked out, but did acknowledge my mum and her friend. Dietary restrictions: You are presented with a file with Dietary advice in it, but roast dinners not on it, nor was the fish.
Attached to the Premier Inn, and the place to eat food when you stay here. Staff are great and friendly but many people are in this part of the world. Good food hot and serves quickly. Ideal for what we needed after a long drive to the Wirral. Good links to Heswall and other areas of the Wirral and through the tunnels to Liverpool.Food: 5/5
Could be so much better. Attractive dining room and enticing and good value Sunday menu. Caution that the regular midweek menu is ridiculously overpriced for the type of venue. Off to a stuttering start with three staff not wanting to assist or greet us as we waited at the desk. Eventually seated but staff shortage with only one waitress for a rapidly filling room became silly and frustrating. Real issue though is the quality of the food. A truly promising steak on the children's menu looked good but simply could not be sliced. Attempts by two adults failed and resulted in bring left on the plate. A let down for an outlet claiming to be for beef eaters!
Best customer service anyone could ask for. Michelle needs a raise, she's so polite, hard working and friendly! I am rarely at home as always working away, but she made me feel like I was at home. Probably the best Beefeater experience I've had, if I'm ever in the area ill definately be stopping here again. Thanks Michelle!
Worst roast I’ve ever had. Booked for 8 people for a birthday. Took 1 hour for our food to come out. Our food came out with little to no gravy on the plate, no parsnips despite being on the menu. Unknown meat on the plate supposed to be lamb l. Asked for the unlimited gravy, roasties and yorkshires to be told no gravy left and that’s why there wasn’t much on the plate. Also not brought any additional roasties or Yorkshire puddings. Unable to find a member of staff to speak to for 10 minutes. Meat dry and fatty. Vegetable hard. Which wasn’t made better with the lack of gravy. When we managed to speak to a member of staff informed that they had been busier than usual. Very disappointing meal and will not be coming back.
Stephanie and Wendy have exemplary customer service skills and really make you feel welcome. We come for breakfast as a family from time to time as £10 per adult and children free is GREAT value. The food is cooked to order and the buffet breakfast offering is always well stocked. The service is always helpful but no overly fussy. All in all a great little pit stop before we go off for a day out. Thanks for a great breakfast experience again. Sub note: yes the decor needs a good refurb and no doubt the kitchen will too but this isn’t an issue for the staff but the owners. Wendy and kids
I give 5 stars to the waitress we had today I think her name was Lucy. She was so attentive and really looked after us. My son is autistic and is prone to melt downs. He was about to have an episode when our server, Lucy, came over and started talking to her son about his tablet and the game he was playing. My son absolutely loved Lucy and they really bonded! Such a lovely natured young lady and a credit to your company!! However, the reason for the 3 stars is because previously when we have visited for breakfast we had a very poor service. We made to feel like an inconvenience by our server I think her name was Lisa or something along the lines of. It wasn’t even busy is the restaurant yet she had an attitude and almost seemed like she just didn’t want customers coming in! It costs nothing for a smile and actually takes more effort to be unkind!! Luckily, Lucy’s service has kept you a customer!!
Firstly, don't think 3 stars means something is wrong, Glegg arms is still a reasonable place to grab a meal. The staff were extremely polite and made the whole experience very pleasant. The food, although tasty and cooked well, lacked imagination, the whole menu just felt a bit too bland to me, despite Beefeater's attempts at innovation. The atmosphere and setting is where I was really let down, as the place felt very run down unfortunately. Kid-friendliness: Outdoor play area
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