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The Exchange Restaurant

  1. Liverpool
  2. Liverpool British

Reviews, get directions and contact details for The Exchange Restaurant

The Exchange Restaurant

Story

A Stunning New Central Liverpool Hotel
With 215 Guest Rooms and Suites offering views over Chavasse Park or the famous Albert Docks, the Liverpool Hilton boasts an unparalleled location in the city centre, and offers easy access to Liverpool’s shopping, fashion and cultural attractions.

Perfect for weddings , private functions and celebratory events, this stunning Central Liverpool hotel features a wealth of modern amenities and some of Liverpool’s most stylish drinking and dining venues. Book a booth at the hotel’s elegant PIMA bar and enjoy boutique-brand drinks and signature cocktails, or savour the finest seasonal cuisine at The Exchange restaurant.

Address: 3 Thomas Steers Way , Liverpool L1 8LW, XMS, GB
Phone: 0151 708 4300
moc.notlih@selas_ihlpl
State: XMS
City: Liverpool
Zip Code: L1 8LW

opening times

Monday: 06:30-22:00
Tuesday: 06:30-22:00
Wednesday: 06:30-22:00
Thursday: 06:30-22:00
Friday: 06:30-22:00
Saturday: 07:30-22:00
Sunday: 07:30-22:00

Update Info

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Reviews
Food was nice and staffs were friendly but the place and vibe was a let down.. tiny and quiet restaurant.
Very nice restaurant within the Hilton Hotel Liverpool. Good food and decent entertainment too. Drinks are expensive but then they always are in these places so no surprises really...!
Got a present from my daughter for dinner at the exchange, we waited for 1hr 15mins before the meal arrived, the steaks were the toughest we've ever had, you could have used them to re-sole your shoes, to conclude the meal was one of the poorest we've ever had, the server who we knicknamed Basil Faulty tried his best to please us and other customers but he was like a headless chicken running up and down, in conclusion we won't be rushing back.
We went for afternoon tea but it was a huge letdown. When we got there, the Liverpool game was on and it was very loud. We sat down in our booth and the tea cups all had lipstick on the rim even though they were supposed to be "clean." We ended up leaving and not having tea, what an embarrassing excuse for tea.
Really lovely food. We had a Groupon voucher so it was really good value. Nice restaurant and great waiters. Only slight snag was the salsa lesson going on in the bar area, and as there's no separation wall it ended up being a bit noisy.....would have preferred not to have had to sit through that, I was not aware when booking that it would be on otherwise I would have booked for a different time so we could have had a quieter meal. Possibly people should be made aware of things like this when booking. Other than that great, but if I was to come again it would have to be when there's no salsa lessons!!!
Food was delicious, the staff were wonderful and attentive, but the evening was ruined when at 20:15 loud music started thumping out and a dance class commenced, which gets progressively louder. Forewarning to avoid on a Monday would have been greatly appreciated. I would return but I will call in advance to make sure no god awful dance classes are taking place that day, and certainly never on a Monday again. I was tempted to take this down to one star the dance class is so loud I can't even hear my dinner companions, but that would be unfair on the serving staff and the food quality.
The remarkable atmosphere of the restaurant made my dinner pretty pleasant. I ordered a medium steak. It came out perfectly cooked and melt in my mouth. Attentive and friendly stuff performed an excellent service. The restaurant is situated near the hotel bar so I was listening a live singer while eating. The experience was really good! This restaurant is worth to visit!
Had a Groupon voucher for 2 courses for 2 people so visited on a Bank holiday Sunday to eat. Food was delicious & can't fault the service. Only issue is we still spent a fair bit as pretty much everything on the menu had a supplement charge when using the voucher & we ordered steaks and had to pay extra for chips to go with them!! Groupon voucher seems like a nice gift but be warned you will still end up paying for most of your food.
Terrible service. 20 min to take our drinks order - we had to approach staff then another 25 before we received it - again had to chase staff for this.45min for a pint and a gin and tonic gig sprite not tonic. Staff seating and serving other tables after we came in - other tables also left waiting. And then to top it off the bill came with a 12.5% service charge.what a joke.would not recommend to anyone.
My first visit to this restaurant was excellent from start to finish, unfortunately my second visit was not... we arrived half an hour early for booking and as it was empty apart from two tables I asked could we be seated early only to be told no as they were expecting a number of people to arrive.... We sat in bar and only one family arrived! We then returned at our time and yet room still empty apart from three tables!... The waiter came over with menus in his hand, we had purchased groupon voucher so he relayed what we could have and asked did we want extras, I had to ask to see the menu in his hand!. The food arrived, the steak was overcooked and tough. I then asked for dessert menu and waited for a while, I had to ask again.... We left so dissapointed, a clear difference from our first visit, service and food were poor.
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