The Co-operative Bank

Reviews, get directions and contact details for The Co-operative Bank

Address: High Chelmer Shopping Centre, 11 Market Rd, Chelmsford CM1 1XW, UK

Phone: 01245 352934

Website

State: Essex

City: Chelmsford

Zip Code: CM1 1XW

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Nice friendly people but such a under managed company, have to wait 10 minutes just to get through on the phone and most of the time there is hardly any people working there. 
The reason why I moved bank, their just incapable of holding a large number of customers.

 8 years ago (08-01-2018)

Excellent service, never had a problem with any service from them.

 7 years ago (24-02-2018)

Very Slow service. You can't order a paying in book in the branch. I now have to write every little account detail about myself and the sender on the cheque and on the paying in slip. Never had to do this with HSBC.

 8 years ago (05-07-2017)

If you are a member of the FSB you wont find a better bank. Absolutely faultless all-round service. Their low bank charges cannot be beaten. Can highly recommend Co-op business banking for FSB members, look no further.

 9 years ago (09-12-2016)

The staff at Chelmsford are condescending, arrogant, and ultra negative. Even though I had my main account with them for many, many years, plus my savings with them, and had been a loyal customer for so long - they would not let my wife open a basic account ! She had just started work herself so wanted her own account but they had no intention of allowing this. Even though we produced umpteen pieces of evidence they kept sending us away. We were treated like we were criminals who were trying to get something from them. It reminded me of the comic sketch where the lady at the computer keeps saying "the computer says No!" We decided to go to a proper bank nearby and the difference in customer service was a million miles. They were polite, welcoming and helpful - the total opposite of the Co-op Chelmsford. After about an hour her account was set up (and with far better interest too). My advice would be to avoid these Chancers and go to 'proper' High Street bank.

 10 years ago (04-05-2015)

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The Co-operative Bank

Reviews, get directions and contact details for The Co-operative Bank

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