The Castle Spa

Reviews, get directions and contact details for The Castle Spa

Address: Church Hill, South Cave, Brough HU15 2EU, UK

Phone: 01430 426267

Website

State: East Riding of Yorkshire

City: Brough

Zip Code: HU15 2EU

opening times

Monday: Closed
Tuesday: 9:30 AM – 6:30 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews

Terrible mini spa experience  !arrived and nobody including staff expected us even though it was fully paid for and booked week before was sent from pillar to post by staff members not knowing where we was supposed to go,then they asked us to wait in bistro for a hour which we declined then they tried giving us robes and asked us to go to the pool area which was full of children swimming that is when we decided to leave and request full £100 refund already paid when I arrived home I was called by a member of staff asking if we would like to rebook which I laughed at not a very relaxing experience at all and ruined mine and my wife's wedding anniversary which we booked it for please avoid at all costs

 8 years ago (14-05-2017)

Very friendly and fantastic hair stylist 

 8 years ago (05-08-2017)

Bought full day packages w/lunch for wife, daughter, and friend; latter two were 14 year olds who had travelled from Australia to spend a month with us, and we wanted to spoil them with a day at the spa.  My £200 was happily taken, but on appearance on the day, discovered that the restrictions placed on the 14 year olds were so severe as to make the experience comical.  The day was also run in serial, rather than parallel, so that each had an hour on nails, but the others then had to wait in the bistro for 2 hours until it was their turn; the bistro was the only place made available to them so they had to simply sit and wait.  Then they got the time of lunch wrong so that my daughter missed it because it was her turn to get her nails done.  Made to feel unwelcome and would never use again.  Have used spas around the world to spoil the family, but this experience was abysmal.

 10 years ago (30-01-2016)

Lovely luxurious place to go for some relaxation time 

 9 years ago (08-09-2016)

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The Castle Spa

Reviews, get directions and contact details for The Castle Spa

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