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Reviews, get directions and contact details for TGI Friday

TGI Friday
"Welcome to Fridays Manchester. We are proud to present our new Famous at Fridays food & drinks menus for you to enjoy. Celebrating the best of Fridays with premium dishes freshly made to order using quality ingredients, vibrant new cocktails & consistently brilliant service. Our team are looking forward to welcoming you soon!"
Address: Royal Exchange Building Cross Street , Manchester M2 7DH, XGM, GB
Phone: 0344 692 8903
State: XGM
City: Manchester
Zip Code: M2 7DH

opening times

Monday: 12:00-22:00
Tuesday: 12:00-22:00
Wednesday: 12:00-22:00
Thursday: 12:00-23:00
Friday: 12:00-23:00
Saturday: 12:00-23:00
Sunday: 12:00-22:00


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Reviews
Such a great experience! While traveling we went to this location and we're blown away by the service. They were very accommodating for my allergies and understood the importance of gluten free. Check out this burger and my first ever espresso martini! I will definitely check out more TGI Fridays and wish I get to one day come back to this great location. Amazing staff, great location, decent prices, and just over all a great time. Dietary restrictions: Gluten free availing. The manager was great. Ask for the iPad!
No wonder this place is always empty. Over priced menu that needs an update desperately. Ordered the wings and got some sad little chicken poppers. Onion rings were cremated. extremely average burger. Our server was lovely though. The side salad was a pathetic sprinkle of shredded lettuce. I only come here when I have vouchers, would never spend real money in this place.
I think this Friday's franchise has to be my favourite in the North West. I've visited on several occasions and on each occasion the service has set this franchise apart from others I have visited. . The venue itself is decorated in the Fridays theme but there are few additions that you don't find in every restaurant. Such as the Harley Davidson in reception and wayfinder signs. The venue is very deceptive from the outside as it's much larger than you would think and has two floors one is available for private hire. . The food is Fridays. Been to one, been to them all but that's not a bad thing. You know what to expect and the Manchester franchise delivers. . The family and I had lovely time on our most recent visit and our host, Marina, was amazing and was great with the children. . I will definitely return real soon. Kid-friendliness: Perfect for children. Good fun, and a great experience for the little ones.
I really loved the food, the place and the atmosphere, it's nice to go with the whole family. Kid-friendliness: The atmosphere is family-friendly and child-friendly.
This is a great TGIs with a live singer performing at least on a Saturday night and a lively atmosphere. The burgers are really nice and juicy. Prices are on the higher side. There was a slight wait for drinks on arrival from the bar, however once we sat down, service to the table was promptFood: 5/5
This place is scam. They charged way more and never gave a bill to check it. For Food: We ordered one 13.99£ downtown, 18.99£ uptown and 1 Mac & Cheese - 6.95£ for food. For Drinks : 2 * Pina cola = 16£ 1* Henikein = 6.50£ They charged 78.64£ when the total was way less than this. The waiter was in hurry to clean the place, never gave proper respect. Never go to this place.
Waited 30 mins in an empty restaurant to get asked for a drink. We both had a main and 2 drinks, £83.70. Food portions are tiny, about half what they used to be. Side order was cold, waitress looked disgusted when we had the audacity to say it was cold… nobody asked if we enjoyed the food. Always liked going to TGIs and have been in this restaurant a few times. Avoid unless you want to be robbed and starved.
Very good service. Excellent. But we ordered 3 large ribs with barbeque sauce. And it only tasted like Ketchup. Barbeque only had the colour.Food: 3/5
Not usually one to complain but the service was shocking. Nothing happened how it should, asked for menus, asked to order, asked for another menu for the desserts, asked for the bill. All after waiting and giving them a chance to. Not the worst thing I know but annoying. The worst thing was the prices, small portions now and the £10.25 brownie was awful. With it being one of the most expensive desserts you'd think it would be decent...it wasn't. Please see the picture. £10.25, it also said Brownies...I don't count one brownie in half to be brownies but that might just be me.
During our recent visit to TGI Friday, we had anticipated a lively and enjoyable dinner, having made our reservation in advance. However, upon arrival, we were met with an unexpectedly bustling atmosphere that led to an initial delay in being seated, marking the start of a series of missteps that evening. The restaurant’s vibrant energy seemed to overwhelm the ordering process, which was prolonged and, unfortunately, our food order was inaccurately fulfilled not once, but twice. This added a layer of frustration to our dining experience. Additionally, it was noticeable that some members of the staff appeared to be struggling with the demands of such a busy shift. Their energy did not match the fast-paced environment, which perhaps contributed to the errors and delays we encountered. In light of these issues, the manager stepped in to offer an apology and attempted to make amends by providing our starters free of charge, along with a 25% discount on the remainder of our bill. This gesture was appreciated and demonstrated an effort to rectify the situation, showcasing the management's understanding and customer service commitment. Despite the manager's attempts to smooth over the experience, the evening did not meet our expectations for a TGI Friday dining experience. While the compensatory measures were fair and acknowledged the inconvenience we faced, it's with some disappointment that we conclude we are unlikely to return. The essence of a good dining experience lies not only in the food but also in the seamless service and atmosphere. It's unfortunate that, on this occasion, TGI Friday fell short of delivering that combination. It serves as a reminder of the challenges restaurants face during peak times and the impact it can have on customer satisfaction.
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