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Reviews, get directions and contact details for Tesco Superstore

Tesco Superstore
Address: Mutton Ln, Potters Bar EN6 2PB, UK
Phone: 0345 677 9556
State: Hertfordshire
City: Potters Bar
Zip Code: EN6 2PB

opening times

Monday: 6:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 10:00 AM – 4:00 PM


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Reviews
This evening I was treated extremely unprofessional and unfriendly by one of the staf in self service. I had forgotten my club card at home and I asked the people next to me if they could serve me with their club card. The staf member who was helping them for something has decided that I am only asking her and repeated several times in an extremely rude tone that she cannot give hers one. I can understand that she is not obliged to share it but to be so unkind to a customer I think is not normal. I am totally disappointed!
As a regular user of Costa Coffee for work etc, I often use the cubicles in the men’s toilets. For at least 6 months there has been a leaking floor and the tiles are constantly soaking wet. In the other cubicle, there is a pan missing on the rim. Probably 3 months minimum. Utter disgrace. Not sure who the Facilities Manager is; but he or she should be sacked
Can’t get a trolley without a coin. Asked inside, they wouldn’t help, asked for cash back with coins, was told I had to buy something first. Another guy having exact same problem was already speaking to manager.nWe are literally trying to put people on Mars yet I can’t get a trolley at Tesco, mental.nWent Sainsbury’s instead.
Massive variety of everything, mostly friendly amenable, helpful staff. One issue, stationary dept, a month ago, there were many pads, but no specific 'writing padsi.e. specifically for letters, I asked a member of staff, who did then check the stock for the item. None in store that day, but I was promised they'd be ordered immediately. Visited the store 2 days later allowed time for stock replenishment and every day since, up until yesterday, and still no writing pads. I am arthritic disabled a fortunate this store is only a 5 minute walk away. I depend on this branch for literally all needs, clothing, food, hardware etc, so imagine my disappointment weeks later, still no writing pads.
AWFUL CUSTOMER SERVICE!nCustomer service representative told me she wasn’t happy returning the item instead of giving me an apology for it being broken, she was continually patronising and rude. Absolute jobsworth.nI was shaken and shocked by the whole experience. nnI tried to contact Tesco head office about what happened but it’s so convoluted to directly give them any feedback I gave up.nI won’t shop here ever again. Sainsburys all the way!
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