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Reviews, get directions and contact details for Swan Revived Hotel

Swan Revived Hotel

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The Swan Revived Hotel, The Frog and Nightgown (Pub), The Cob and Pen Restaurant

Story

Independent Hotel, Bar and Restaurant on Newport Pagnell High Street near the Iron Bridge, Magic of Motoring Shop and Aston Martin.
All are welcome - 3 star hotel offering bed and breakfast, bars, restaurant - both serving lunch between 12 - 2pm and dinner between 6 - 9.30pm daily

Address: High St, Newport Pagnell, Milton Keynes MK16 8AR, UK
Phone: 01908 610565
ku.oc.devivernaws@ofni
State: Milton Keynes
City: Milton Keynes
Zip Code: MK16 8AR


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Reviews
Stayed here 3 times now and as a Newport Pagnell born and bred person have known this hotel for almost 60 years.nnFirst of all the staff are excellent, only negative was as we had our dog with us we couldn't use the restaurant and for 2 days our breakfast table wasn't set for us and on the second day we had to remind staff who we were as we sat waiting for service. We did get an apology from reception.nnBreakfast was always good and hot with nice produce again one negative is the quality of the bread which is very cheap but that's just a personal issue I'm a chef of 40 years and would never serve bog standard sliced bread however saying that the price paid for the room is very, very competitive.nnEvening food is always good and service is quick. Friday steak night is great nnOur first two stays we had a lovely big room. Our last stay for 3 nights we had a room over the courtyard and above the pub. Room was very dated with mould on the ceiling in the shower/toilet room but the shower was excellent and the room clean with a nice bed and clean sheets.nnPersonally I wouldn't stay in rooms above the pub if we stayed again due to noise but saying that staff were very good at stopping on time and having people vacate the area.nnAll in all a good stay and I'd definitely stay again.
Stayed here a few times when visiting friends, the hotel is lovely, nice clean comfortable rooms, breakfast was delicious & the staff are friendly and welcoming, what more can you ask for..x
Hotel is very well located in the heart of Newport Pagnell. rooms are nice, a bit dated but comfortable and clean. Staff are very nice and the hotel has a good restaurant.nBeing situated on the main high street it can get a bit noisy as the pubs close but it soon quietens down.
Regrettably the room had clearly not been upgraded in years and bore no resemblance to the website. Carpet stained and mould in bathroom. Breakfast left a lot to be desired. No orange juice, cheapest jam and butter somewhat iffy. Toilet not working. Room overlooked the courtyard and noisy because of football. No one asked if I needed help with baggage either on the way in or out. When I complained at the end of my stay was told that I should have said earlier and they would have upgraded my room. I doubt I will stay again. Long time since I worked in hotels, but would like to think I/we were more interested in our visitors.
Disappointing and overpriced- Booked room to stay with my partner a couple of nights ago now and was very disappointed and actually disgusted with the outcome of our stay. Once checked in and show to our room it was clear very quickly that the room I had initially booked and looked at was not the room that we was given. Very old decor, smelt funny, was clear that it needed extra cleaning done that obviously the cleaners had a half hearted attempt. The bathroom was extremely small with a shower and toilet as the wash basin was in the room itself rather than the bathroom so not ideal for hygiene purposes and again this was not the bathroom I thought I had paid for. £95 was what the room cost which was extremely high for what we actually got it was a budget room quite clearly no more than £60 should have been paid. The worst part was when unpacking our belongings we came across more than a few empty packets of viagra in various places dotted around the room also a drug needle was found in one of the draws...well you can imagine our horror when we found it and wanted to leave right away, due to being early hours we new finding another room wasn't going to happen so we had to stay there and didn't even dare sleep in the bed we just felt completely uncomfortable, it was obvious that room probably hadn't even been checked before our stay let alone cleaned. Once we bought it to to staffs attention we didn't seem to get a reaction that you'd expect following finding something like that, the staff member apologised and said they would make morning staff aware. Once checking out they didn't even acknowledge the problem until we had to bring it up again and the best they could do was offer us a breakfast free of charge, which was not good enough in my eyes we could have seriously harmed ourselves,f should we have been pricked by a dirty needle catching God knows what and they thought a breakfast would suffice. Extremely poor customer service and made us feel likee we were the problem. Never again will I be staying there. COMPLETE FALSE ADVERTISING, ROOMS LOOKED NOTHING LIKE THE PICTURES.
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