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Springwood Surgery

  1. Guisborough
  2. Redcar And Cleveland Doctor

Reviews, get directions and contact details for Springwood Surgery

Springwood Surgery
Address: Rectory La, Guisborough TS14 7DJ, UK
Phone: 01287 619611
State: Redcar and Cleveland
City: Guisborough
Zip Code: TS14 7DJ

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Why do you not offer online booking with a GP from 8am?? You have the facility to change a number of bookable slots on the ledger to online ones, so it is fair for all!!nnDifficult for those who work and don't have time to wait in a queue outside the surgery or wait in a 30 minute queue on the phone to be then cut off!!
I can only praise the work they do. I am more than happy with all aspects of my treatment, which is ongoing. I have nothing but respect for all the staff in the surgery.
Good Doctors, appalling reception. Our experience with the Doctors is generally good and without complaint. However, the telephone response is so pitiful we don't bother expect to wait in excess of 30 minutes and then be cut off. Instead we queue in the cold and rain with everyone else to face the ordeal of the inefficient and obstructive reception. Reception take 5+ minutes per patient to process for an appointment. Reception service is shockingly poor and appalling for a health provider. This is not one off, this is everytime you need to see a doctor.
Absolutely disgusting service from this surgery regarding my daughter. Not letting this go m will be writing to ICB and QCC. The BBC are currently looking for stories so we will give them one. Absolutely furious!!
On phone 40 mins and still 15 in queue, rang this afternoon 1 in queue waited 20 mins then finally answered to be told if the duty Dr feels you should see a Dr you get an appointment. Same of a morning if you go down at 8am if duty Dr thinks you need to see a Dr , the service is really poor
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