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Reviews, get directions and contact details for Springfield Park Care Home in Tyne & Wear - Southern Cross Healthcare

"Springfield Park Nursing Home is set in its own beautiful grounds and has kept many of its period features which gives both a homely, elegant and stately feel.We pride ourselves in creating a warm, friendly and family environment.We offer a menu of home cooked food, catering for all specific dietary, nutritional and cultural requirements.Our highly skilled clinical staff support the team to meet the needs of people with complex health needs including tracheostomy, artificial ventilatory care and peritoneal dialysis through a variety of care packages including long/short term placements, emergency respite, young physically disabled through to Palliative Care"
Address: Eastern Villas, Station Rd N, Newcastle upon Tyne NE12 9AE, UK
Phone: 0191 270 2424
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE12 9AE

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Reviews
My father was severely disabled from a major stroke and couldn’t move but was able to speak. He wasn’t cared got at all in this care home The list of neglect with my dad is huge regarding nursing and social some of the worst being that he developed grade 3 bed sore which we didn’t know about until he went into hospital from staff not turning him. Constantly ignored and left in his room often in same clothing for days. Catheter bag never changed, mouthcare was non existent, never suctioned his mouth even though he had liquid on the lungs. nurses and staff with complete lack of empathy and care I wouldn’t send anyone I cared about here
The care provided at this service is fantastic, I can’t say enough how welcoming all the staff are and how well my friend is looked after. The building is beautiful and has recently been decorated so it just keeps improving making it a lovely place to be. I would go there myself if I needed care
Horrible place. Please do not send loved ones here. I was here for a little time after a serious accident. Where I was recovering from a broken pelvis, tibia and fibula break, etc etc. I was barely able to stand let alone walk any distance... I was pretty much left to rot. I was on oramorph, which is a controlled pain relief, I had to suffer in agony for 3 hours before they came and gave me some pain relief! Also this is a large residential place, and there was only one choice in meal. If you didn't like what was on offer they gave you dry stale sandwiches. Please if you love your loved ones avoid this place!
4* for the facilities, location and majority of staff. 1* for how it's been managed over a number of years.
Good Really good Chef 4 stars 5 Stars in Lockdown Send ur love ones here
Excellent care given to my husband, cant thank the staff enough.
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