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Silverdale Village Surgery

  1. Newcastle
  2. Newcastle Under Lyme Doctor

Reviews, get directions and contact details for Silverdale Village Surgery

Address: Vale Pleasant, Silverdale, Newcastle ST5 6PS, UK
Phone: 0300 123 1466
State: Staffordshire
City: Newcastle
Zip Code: ST5 6PS

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Ive been through my pregnancy and after care here, and when ive been ill never struggled to get an appointment. Lovely staff
Was sent here by my doctor, followed all the instructions provided for a blood test and was refused initially because I didn't have a printed copy of a blood form essentially a bar code and a url on a page. The receptionist asked me to email it to the surgery inbox which did not work. So I was essentially refused this vital and time sensitive blood test because the surgery did not have an operational email inbox, when I suggested other solutions they refused because I was 'not one of their patients'. I followed all of the GPs instructions and once again am faced by the inconvenience of having to put my health on the line.
The doctors and nurses at the practice are all lovely and helpful but it’s a shame that you can’t say the same about the receptionists. Some of them are awfully rude and disrespectful and should attend disciplinary meetings. They are rude to your face in the surgery but they are even worse on the phone.
Awesome! This was my paediatricians and now my Doctors. They have saved my life more than once with their quick thinking and they are brilliant. The Reception is always warm, friendly and accommodating too.
The staff are friendly and helpful. That's if you get to speak to them, the phone lines are a joke and just funnel you to a website that does not provide any useful information or purpose. 30 minutes on the phone to find out where my prescription was is a joke. Especially when the website which your reminded about every minute on the minute doesn't have any area where simple queries can be solve.
Local GP surgery
I would like to say a huge thank you to Dr Burton who came out so promptly to see my Mum on 5th Jan. Because of her visit Mum was admitted to hospital and is now recovering well and hopefully home soon. Thank you again.
Sadly a lady had a heart attack in the street i sent a neighbour to get help,The staff at Silverdale were AMAZING i watched them put so much effort into attending to the lady till emergency services arrived, you were FANTASTIC.
How can you be closed for 2 1/2 days a week???? Totally appalling. You get paid 100k a year for part time hours. Disgracefully. No wonder I'm still waiting for me prescription after 6 days.
This is a lovely little surgery staff polite and helpful
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Silverdale Village Surgery map

Directions to Silverdale Village Surgery with public transportation

Earl Street 130 meters
1
429
Earl Street 130 meters
1
429
The Parade 130 meters
1
429
The Parade 210 meters
1
429
Youth Centre 320 meters
1
429

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