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Lyme Valley Practice

  1. Newcastle
  2. Newcastle Under Lyme Doctor

Reviews, get directions and contact details for Lyme Valley Practice

Address: Lyme Valley Rd, Newcastle ST5 3TF, UK
Phone: 01782 615367
State: Staffordshire
City: Newcastle
Zip Code: ST5 3TF

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I had a problem with my diabetes. Got me in same day. Had a bit of a wait but everyone was so friendly and helpful
9 years ago (29-11-2017)
This practice is abysmal. 5 -6 weeks to wait for on-line appointment! My son has seen the Doctor today and forgot to ask for a sick note as the Doctor had advised him to stay off work. Why the Doctor didnt offer him a sicknote is beyond me. Immediately my son came out from his appointment he asked the receptionist if she could see if the Doctor would do the sick note as he had forgotton to ask for one, the reply was from the Doctor ring at 8am Monday and come see me again! Why why why is the Doctor wasting patients time. He has just seen my son and if he has to go back Monday that is taking up another appointment that a poorly patient needs, no wonder there is a 5-6 week waiting time for general appointments. This surgery really needs to get it's its act together it is providing an appalling service to it's patients especially this ringing in business at 8am for ALL appointments routine as well. Is this surgery incapable of booking routine appointments through normal hours? Other Doctors surgery do this so why can't Lyme Valley? I would personally avoid this practice go somewhere else is you want a decent GP practice because this is definitely not decent by any means.
9 years ago (14-07-2017)
Am rapidly losing faith in this practice. I never get to see the same Dr so have absolutely zero confidence in the consistency of care my long term condition. Its impossible to pre-book an appointment even when a g.p. tells me to. Im always told to call up at 8am on the day I want to see a Dr instead. This is pointless as the phone is off the hook (Ive seen it!) until at least 8.20 while reception give priority to people who have come in person and queued up outside despite this NOT being proper protocol. By the time you get through theres no appointments left & its not unknown to take a week of going through this before finally getting an appointment with yet another locum.
10 years ago (22-05-2016)
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