Shaan Restaurant

Fantastic Valentine's meal. The whole experience was good. Service was excellent. Great decor with heart shaped confetti on the and balloons up. The food is amazing and at the end of the meal all the ladies were given a red rose. Will go here again
5 7 years ago (17-02-2018)

I've never written anything online but was so incensed by my experience here i have too! Went to the Sunday banquet a couple of weeks ago with my Mrs, my parents and my 3 and 5 year old kids...for whatever reason by the time we came to the table my 3 year old boy was flagging and we could tell he was dropping off so we let him fall asleep and didn't bother ordering him anything, which thinking back i could tell when the waiter came to our table was annoying him but i didn't really think anything of it. The food was nice, we all enjoyed it but the service was slow however it was busy so understandable...then the killer blow, the bill. They charged us for our 3 year old boy as he was sitting on a chair at the table. Because it's the banquet it's charged per head, so even though he fell asleep as soon as we got there, and woke up just as we were leaving we still had to pay for the privilege of him sitting at one of their valuable chairs for the whole duration of our visit. Absolutely disgraceful.
1 7 years ago (10-04-2018)

Good traditional 'Indian'. Very formal service. Could do with relaxing a bit, and reducing the menu and focussing on quality/ unique dishes.
3 7 years ago (04-04-2018)

I would have given this a higher rating as the food was lovely. I was just left disappointed by the service as my husband and I didn't even get offered deserts and coffee we were handed our bill as soon as I finished eating and told to go and pay even though I hadnt finished my drink. I felt even rushed with that as we were told the seats by the til were for take away customers only so I was stood by the till with a pint of larger in my hand. It's a shame about that as I won't be returning again now as i like to enjoy my meal not get rushed.
2 7 years ago (11-02-2018)

very good service and food was very good too. thank you very much for a great meal
5 7 years ago (17-03-2018)