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Reviews, get directions and contact details for Santander Old Swan

Address: 539 Prescot Rd, Liverpool L13 5YJ, UK
Phone: 0845 765 4321
State: Merseyside
City: Liverpool
Zip Code: L13 5YJ

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
They are very unhelpful, my Santander bank account has been fraudulently used quite a few times and they keep saying its not their problem so they won't help, one girl kept saying I was authorizing the payments when I wasn't and they just dump me over in a corner to speak to someone on the phone and it never gets sorted, and they constantly have charges for stuff I'm not aware that's happening...... my advice is to avoid banking with Santander as much as possible I'm a young man who knows exactly what is being paid in and what's being paid out through the app whether by me or not but if an elderly person who's not quite as clued up as I am were to have money coming out of their account could be getting robbed blind by the bank, the worst thing is if there isn't another person accessing my funds then the bank is taking payments disguised as going to some other companies just to get a bit more money, one of the companies is Amazon, I have some payments out to Amazon as I speak and none of them are on Amazon's listing for my card details and when I spoke to a woman behind the desk she just said I needed to pay off YET MORE charges, I'm grateful that I'm switching banks because I'm fed up with being robbed by my bank: someone who's supposed to protect my money
8 years ago (22-02-2017)
Awful bank, not interested in its customers at all, moved my mortgage to Nationwide because of it.
8 years ago (22-07-2017)
Excellent service,Staff are very helpful,10 out of 10, Many thanks.
9 years ago (30-09-2016)
Although there can be queues, the staff are quite nice and you can be seen rather quickly
10 years ago (22-11-2015)
Reasonable service
9 years ago (14-11-2016)
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