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Sainsbury's Local

  1. Malvern
  2. Malvern Store

Reviews, get directions and contact details for Sainsbury's Local

Address: 30 Buttercup Walk, Malvern WR14 1NR, UK
Phone: 01684 612300
State: Worcestershire
City: Malvern
Zip Code: WR14 1NR

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews
The shop it's self has a good variety of items priced at 20% more than the main shop, which seems fair.nnOnly issue is staff seem to be constantly having a conversation on head sets and even fail to simply acknowledge customers which is very rude. Also, if you need assistance at the new self service tills don't expect a member of staff to rush over, 5 minute wait is common.
Staff need to be retrained on customer service skills. They are so rude. No acknowledgment for customers needs. Miserable and always talking on headsets with not a single care towards anyone waiting to be served.nnThey are sluggish, lazy and not helpful in any way.nnIf head office sees any of these reviews, please sort your staff out. Or better still - get new staff.
Staff were rude and unhelpful in their job. I understand following rules but they honestly couldn’t have been bothered. Especially when they had an autistic woman at the counter, and the man next to her was even ruder. Sort your staff out because they have no idea how to be helpful with neurodivergent customers.
A complete lack of customer service skills even with management. Constantly talking in headsets with a complete disregard for customers waiting at the tills.
Continually the worst shopping experience in any supermarket I've ever been to. Why are your staff so bad, Sainsbury's ???
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