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Reviews, get directions and contact details for Sainsbury's

Sainsbury's
Address: Cameron Toll Shopping Centre, 6 Lady Rd, Edinburgh EH16 5PB, UK
Phone: 0131 528 6220
State: Edinburgh
City: Edinburgh
Zip Code: EH16 5PB

opening times

Monday: 7:30 AM – 10:00 PM
Tuesday: 7:30 AM – 10:00 PM
Wednesday: 7:30 AM – 10:00 PM
Thursday: 7:30 AM – 10:00 PM
Friday: 7:30 AM – 10:00 PM
Saturday: 7:30 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
It would be better if you don't have to walk though the shopping mall with your shopping trolley from Sainsbury's. However, in still giving them five stars. Good quality of food, staff is friendly. Plenty of space. Good prices.
Seems that the staff have the right to refuse sale if you ask them to serve you quickly.nIt seems that helping people fill in applications or whatever on their phone makes that person a customer. Even when they walk away without spending a penny.nIt seems that Sainsburys are happy with their staff being rude towards the customers and don't really need money from people like me.nMe and my crew won't be returning to that shop again. I felt there was a slight hint of racism towards me.nDisgraceful!nThe chaps over at the service station are an absolute delight on the other hand. A bit more expensive but zero dramas.
Love this place as its the middle ground in terms of price but nearly always has all you want, even the more exotic ingredients. Great gift and clothes section, too.
What has happened to this once very enjoyable supermarket. I used to shop there 3 times per week .before Covid .use their Cafe .then buy my shopping .Great. But now as soon as you walk into it you feel very uneasy .not relaxed .and you just do not want to spend time there .anymore. I used it 2 times this week ..now I know the reason .They have got a security man .right at the door as you go in .he makes you feel very awkward. Staring at you following you about .sneaking up on you from behind displays. I had bought some food paid and left .I then remembered I needed a duvet cover so I went back in.but it was just one item so I went to the customer care counter to pay .Then I seen him hiddling behind the shelf spying on me .I walk over to him and handed him my receipts .he was so ignorant he never even talked to me .Then today the very same thing. It's a disgusting disgrace. I am 63 tears old .to be made to feel like a criminal buying you food ...never will I be back in this place .
Shocking service. Stopped using this Sainsbury's for the same reason years ago. Jenna needs the boot. Don't work in customer facing roles if you can't take accountability of doing a terrible job. Rude, arrogant and your own staff don't respect you.nnAlso get some phones which you can contact your own blooming staff on instead of sending customers on a journey to Mordor to find a manager none of which are helpful. The click and collect employee, brilliant lovely guy, had no way of contacting the store 5 minutes walk away inside Cameron toll, and was told to tell customers to go inside. I did, and got an earful of uselessness from Jenna. Sainsbury's is big and old enough to have contingency processes in place, if your internet goes down, yes that's fair but have a process for your staff to communicate with each other and not place the burden on the customer. Honestly what a mess.
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