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Safa

  1. Chelmsford
  2. Chelmsford Indian

Reviews, get directions and contact details for Safa

Safa
"No matter what's your thing, find your perfect sofa at our DFS Chelmsford furniture store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Chelmsford store and find your thing. So whether it's a leather sofa, corner sofa, recliner sofa or sofa bed, you'll find your perfect sofa at DFS Chelmsford. If you're looking for other items such as; beds, mattresses, dining room furniture you can browse our website."
Address: 61 Watchouse Road , Chelmsford CM2 8PU, ESS, GB
Phone: 01245 350085
State: ESS
City: Chelmsford
Zip Code: CM2 8PU

opening times

Monday: 17:30-23:00
Tuesday: 17:30-23:00
Wednesday: 17:30-23:00
Thursday: 17:30-23:00
Friday: 17:30-23:00
Saturday: 17:30-23:00
Sunday: 17:30-22:30

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Reviews
I purchased 2 sofas at the end of Sept 2022 from the Chelmsford Branch.The showroom staff were excellent , very polite and helpful. By the end of December we were aware that the bigger of the sofas cushions were going very flat and it appeared as if the base was sinking.We contacted DFS who sent an agent out , he gave us a lecture on how to sit on a sofa and said as far as he was concerned there was no problem , it has gotten worse , we went back to the store and raised the issue again and were given another appointment for today 21 March 2023 and must wait in all day , it is now 1400 and no visit or call to say when they will arrive , so far our experience of The aftersales service of this company leaves a lot to be desired .
We brought this sofa today in the store the man was a fantastic sales man not too pushy and have us all the info we wanted .
Nice showroom, not too busy, friendly staff, no hard sell.
Great customer service from start to finish. Lovely sales team and fantastic delivery / installation this morning by Merrek and colleague - friendly, professional & punctual - a real credit to DFS/The Sofa Delivery Company! 5 stars all the way!!
The reason for my five star rating is because I have previously purchased furniture from Dfs which I was extremely pleased with. My most recent delivery was damaged unfortunately and I was given the option of repair or return. I believe that the customer service is as important as the quality of the furniture and Alex the manageress of the store was extremely helpful and resolved the issue very quickly. She personally liaised with me and oversaw the process. I would highly recommend Dfs.
It's a fantastic shop staff very polite and friendly
Just had our sofa delivered very happy with it .. The delivery drivers were great and very careful bring the sofa in. I will have to recommend them they were great . The delivery drivers were Sonya and Baz well done you two brilliant work ...
Nightmare. First Experience in store was good but after making payment, the store needs to be chased several times to make sure they have done their job like confirming an order, arranging deliveries, issuing refunds. Only use if you are prepared to chase them for every little thing repeatedly.
Really friendly staff and exceptionally happy with the sevice we received at the Chelmsford store. More importantly the quality of the sofas we ordered are great. Only issue was we received the wrong back cushions when our sofa arrived. However this was quickly resolved by Alex at the store with no problems at all. Nice to be able to receive good customer service from a big company
Wonderful staff. Made me feel very comfortable whilst I was in store browsing and needed to breastfeed my daughter. Showed me how to recline a chair and offered me a drink. Fabulous selection. Delivered within three weeks. Helpful and friendly delivery team too.
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