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Royal Victoria Hospital

  1. Newcastle upon Tyne
  2. Newcastle Hospital

Reviews, get directions and contact details for Royal Victoria Hospital

Address: Newcastle upon Tyne NE2 4LJ, UK
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE2 4LJ

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Reviews
I couldn’t have had a better experience.. The nurses at ward 41 maternity made me feel so comfortable. All the staff were warm and SO caring. It felt like I was surrounded by my family. I am returning for my C-section in April at this hospital no doubt. Incredible service.
Recently I attended the Emergency Eye Clinic at The Royal Victoria Infirmary Newcastle, having been referred by my Optometrist as a matter of urgency, as I had a foreign body that had attached itself to the lens of my eye. Having arrived I was seen by a Triage Nurse then a Nurse Practitioner who confirmed that indeed a foreign object was visible. The object was removed from the lens of my left eye. I was treated with the upmost dignity during my brief visit. I would just like to express my gratitude to All the staff that cared for me during my visit to the Emergency Eye Clinic. First Class treatment..... Thank you.
I attended the Breast Screening dept. Was treated with courtesy and respect. The procedure was explained to me in a clear way that was easily understood. I would have no hesitation in recommending anyone.
RVI maternity ward - I was a first time mum who delivered my baby in the maternity ward. I had requested prior to the birth to be in the birthing centre but had to have my baby delivered in the delivery suite due to staff shortages. I spent 4 horrendous nights at the RVI and was so relieved to be discharged due to the appalling attitude displayed by some not all staff. Staff mostly on the night shifts were rude and were reluctant to help me when I needed it most. I spent most nights crying and distressed and they showed no concern. I was hesitant to press the buzzer for help due to the disgusting attitude and feeling like I was being judged for asking for help. This needs to be addressed so that this doesn't happen to another mother again.
The two stars are for the nurses and the doctors who are first class and would be worthy of five stars if that was all one had to consider. The food given to patients I would not feed to a dog. Nauseating would be a kind description. My dying mother was given such bad food I was forced to bring in sandwiches from Marks and Spencer as the prices in the hospital cafeteria are astronomical. They are dying to get rid of the patients, my mother was discharged twice when clearly she was not capable to look after herself. The car parking, as with most hospitals is expensive though when you are visiting someone who is dying they offer a lower rate. One of the main bugbears people have is that football supporters are allowed to park there on match days effetely blocking up the car park to hospital visitors. The buildings seem clean and security is in my opinion good. I feel that there should be no more than four patients in a room as is the case in other European countries. Surely this would be more hygienic for a start. Ultimately one can not help but feel when an elderly person is admitted they will soon catch a superbug or other condition and ultimately die. I find them very quick to lend a hand in this regard. Give it a miss.
I can't thank the people at RVI enough for the care I got after my stomach operation. Ward 36 was excellent. Medical care was second to none, food was great too. I was well looked after. I'm grateful to you all. David
Been for several outpatient appointments and minor operations here over the years the most recent last month, and I can't fault either the doctors, support staff or the facilities. Efficient and friendly service from the NHS!
The coffee shop and diner were full at 9:30.There was a fruit stall outside and shop inside that sells flowers. Exceptionally clean hospital.
The care my Son , , received on Ward 38 critical care unit RVI was exceptional. My son rarely requires admission to hospital despite his complex health needs, but previous admissions another Trust have been nothing short of traumatic. We were therefore dreading this admission but I can honestly say I have witnessed nursing and healthcare at it’s very best. Both my son and I have felt safe and supported throughout his stay. There are so many nurses on the unit who have been involved in Peters care , each one of them caring , compassionate , and very proactive in communicating with us and keeping us informed , which eased a lot of anxiety. The individual nurses assigned to Peters room were all exceptionally kind and supportive. I would like to name them all but they know who they are and I really would hate to leave anyone out . To be fair everyone on the ward, the ward clerk , domestics , nursing assistants, nurse associates, students , sisters , physios, medical team and patient services were all very kind and helpful. Nothing was too much trouble . The unit always appeared well managed and calm despite being incredibly busy. I really cannot thank everyone enough . During our stay on ward 38 I believe we experienced nursing at its very best. Thank you so very much . Diane and Peter Dent Posted on behalf of the Dent family
My experience with the plastic surgery dept was absolutely shocking. Their attitude towards my personal experience having skin canver was to treat me like I had no say, no right to ask and definitely no right to choose. I was a lump of meat. When I did question treatment, I was kicked out of the consultant's office... I have zero trust in this place. I'm on the whole they do great work, but my experience was appalling
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