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Rotherham Metropolitan Borough Council

  1. Rotherham
  2. South Yorkshire Local Government Office
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Reviews, get directions and contact details for Rotherham Metropolitan Borough Council

"We provide local government services to residents, businesses and visitors."
Address: Vale Rd, Thrybergh, Rotherham S65 4DW, UK
State: South Yorkshire
City: Rotherham
Zip Code: S65 4DW

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Reviews
Wanted to talk to someone about gritting a road that is like an ice rink. Families use this road to cut through to get to school quicker and cars to avoid a junction. Many elderly residents too. Gave up after 17 minutes. Went online but still not able to ask questions. Requested a grit bin.
If I could give lower I would. Reading other reviews seems common for the council to ignore genuine processing/training issues which if sorted would make the council a more effective service for everyone. Should be held accountable for their own mistakes then maybe would learn by them
Submitted a form online as RMBC prefer you to. Three and a half weeks later they send a paper copy by post of exactly the same form I completed to be filled in again and posted to them. Phoned to query what was going on & waited in a queue for 40 mins to find there has been a technical error at their end & they need paper forms. You couldn't make it up how incompetent they are.
Repair was for today. Got message saying I wasn't in so have to rebook. Was sat on the sofa waiting for them and surprise surprise no knock. Didn't even dare go to the toilet and was bursting to go. Liars
A lot of negative reviews, but I’ve found different areas better than my previous Council in Sheffield and so far I’m happy with their services and I’ve always managed to speak to someone where’s in Sheffield you have to wait over one hour on occasions!
Social care don’t care about situations or helping out just destroy family’s that haven’t done anything wrong
I rang spoke to a young Gentleman who was most helpful. Credit where credit Due. Only down side is how long it takes to get through on the phone.
Great council led by a Labour cabinet who fully support regeneration of the whole borough. The majority of the conservatives in the council do not.
Rang up 3 times now 4! Even emailed. Say they are gonna process it and hear nowt back worse council about! Wouldn’t waste my time
After notifying using tell us once if a death there was absolutely no response called them three times but said they will send a letter that was three months ago still not asked for keys to the council bungalow someone needs to start doing their job
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