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Reviews, get directions and contact details for Rosemary Lodge Veterinary Hospital, Bath Vets

Rosemary Lodge Veterinary Hospital, Bath Vets
Address: Rosemary Lodge, Wellsway, Bath BA2 5RL, UK
Phone: 01225 832521
State: Bath and North East Somerset
City: Bath
Zip Code: BA2 5RL

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


related searches: Vets in Bath, Rosemary Veterinary clinic, Marshfield vets, Vets near me, MVDr Vet
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Reviews
I found myself in the position of needing to take my Chocolate Lab to the vet today, so I phoned for an appointment and was offered one the same day, when I arrived I was seen on time by an extremely polite and knowledgeable vet. We discussed options and what directions we could go in and all expenses were explained before any treatments were started. When we finished the consultation the reception staff were extremely friendly and very helpful. All the staff I met were a credit to the practice and I cannot recommend them highly enough. They definitely get 10 out of 10.
8 years ago (24-01-2018)
I run a cat rescue & welfare charity and we spend a lot of money with vets. We recently had a review of our suppliers and when it came to veterinary care Bath Vet Group impressed us immensely. Their transparent pricing, and understanding & willingness to help with what we are trying to achieve made them a natural choice for us. All the staff we've dealt with have been friendly and helpful and have all shown compassion & real care for the animals that we rescue. We're pleased to have Bath Vet Group as our preferred supplier for veterinary care.
8 years ago (23-01-2018)
I've moved to Rosemary Lodge Vets about two years ago and overall it's a good practice to visit, however, there are a few issues I have that I am not sure I will continue to come to Bath Vet Group. There is an ongoing issue with my cat, in that she has really itchy skin, which has been going on for almost a year now, but nothing has been diagnosed and she's constantly being given different medication and injections "hoping" it'll stop her from itching. I understand it's not always straight forward to diagnose a cat's itchy skin, but she's stressed and struggling, which breaks my heart to watch. The main problem I have is that we are never seen by the same vet, despite requesting it and being really flexible with time and date. We're just always given the appointment that suits them. Even when I book an appointment a month in advance I still get a different time slot to what I've requested. Being seen by a different vet each time is annoying, but I can accept that if they actually read the notes and history. Going in with an existing problem, but each time we have to explain what the problems are and the most annoying is that most of the times they don't even know how old my cat is. We kept being asked to explain the issue as well as remember what medication she's tried, which I find a bit unacceptable. Also, my cat initially went in for her booster vaccination, but didn't get and came out with yet more things to try and instead of being charged the re-consultation fee, we were charged the amount of a new consultation. I can't help but feel that the vets aren't always honest and just trying to get as much money out of us as they can knowing how much we love our pets. Don't get me wrong, all the staff there are very friendly and helpful. I can't fault the service they provide, but the important part is getting my cat better and have the confidence that the vets highly qualified, but when they don't even know the history of my pet then I don't feel like I can trust them.
8 years ago (11-12-2017)
Always so helpful and kind! My dog enjoys coming to the vets now.
7 years ago (03-05-2018)
Rosemary Lodge looked after our cat as our local vets couldn't offer out of hours care. He stayed with them for a week and the care he received was excellent. The whole team was very friendly and we were updated twice a day and given all the information we needed. Any questions were answered there and then and we never felt rushed during the call. We can't recommend them enough. Thanks again.
8 years ago (12-01-2018)
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