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Riverside Ice and Leisure Centre

  1. Chelmsford
  2. Chelmsford Gym

Reviews, get directions and contact details for Riverside Ice and Leisure Centre

Riverside Ice and Leisure Centre

About

Welcome to Riverside Ice & Leisure. Our superb facilities include swimming pools, ice rink, gym, studios and much more. Located in the heart of Chelmsford

Address: Victoria Rd, Chelmsford CM1 1FG, UK
Phone: 01245 615050
ku.vog.drofsmlehc@edisrevir
State: Essex
City: Chelmsford
Zip Code: CM1 1FG

opening times

Monday: 6:15 AM – 10:00 PM
Tuesday: 6:15 AM – 10:00 PM
Wednesday: 6:15 AM – 10:00 PM
Thursday: 6:15 AM – 10:00 PM
Friday: 6:15 AM – 10:00 PM
Saturday: 6:15 AM – 7:00 PM, 8:00 – 10:00 PM
Sunday: 6:15 AM – 7:00 PM

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Reviews
I’m a new member to Riverside and have to say, absolutely love it so far. The facilities are excellent, particularly the spin and class studios, great atmosphere and instructors. The reception team are super friendly and helpful and nothing is too much trouble. The gym team are also friendly and knowledgeable, but not pushy. The booking system is easy to use and the introduction of the yearly permit is a great idea!nnI came from Virgin active which was double the price and didn’t have half of the above.
I must agree that the receptionists are really friendly and helpful. I'm disabled and come to sport for confidence for swimming and boccia. All of the team especially Victoria, both Jessica's, Tom, James also the volunteers for boccia Nathan and Sam help so much. I hope I've not forgotten anyone and I can highly recommend Riverside leisure centre in Chelmsford.
The Booking and website is against the Data Protection Act and against UK LAWS. To be able to go there once I have to pay membership which is outrages, I will not use facilities every again but I have to have membership, what a stupid person think of that. Then I have to give them my address and all for one time use. This should be optional, unless they have discounts for residents, but even then it should be optional. I dont want to give you my detials to store when I visit just once. The facility is so bad and the flume is not family friendly. It is next to kids place but only kids above 1.20 height can use it. It's like a carrot for donkey on stick but for kids. The flume is there but you cant use it. What an idiot without kids approach approved such a bad idea, I know - ESSEX COUNTY COUNCIL staff!!!!
First time attending as a family of 4 for the family float session. Booked online which was long winded and faffy having to create a membership simply to pay as you go. On arrival my 3 year old son headed straight for the toddler pool only for them to query why we didn’t have wrist bands. Upon checking our booking we were told we were only allowed to use the main pool. Clearly the confusion on my face was plain to see as another member of staff came over to explain. He was ever so pleasant and I of course understand they have to adhere to numbers for health and safety reasons but I can’t understand why you can only book to use either the learner/toddler pool OR the main pool. I have an older daughter who wanted to be in the main pool but my son didn’t. It doesn’t explain this on the website when you book but even if it had it’s not a family swim if you have to split your family up to take each child to separate pools and I most definitely was not paying £50 to swim for 1 hour across both pools. This wasted 10-15 minutes of our 1 hour session and when we did enter the pool it was freezing and although the kids had fun we were all ready to get out by end - complete with blue lips. Not sure we will be back again!
The worst place to take your kids swimming don’t think that you can just turn up and pay as you go as more often than anything it’s completely booked and when you do get in it’s the most disgusting place that you could go and take a swim I think that stagnet ponds are cleaner as for the customer service only approach the Asian lady who bends over backwards to help as for the rest of them they should not even bother coming in as it’s clear they do not want to be there my comment is very honest and reflects this place to a T if it causes any offence maybe take it on board and do something with about it as we residents of Chelmsford need somewhere that’s easy to get in to with out faffing around and for it to be clean
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