Richer Sounds, Brighton

Reviews, get directions and contact details for Richer Sounds, Brighton

Address: 54 London Rd, Brighton and Hove, Brighton BN1 4JE, UK

Phone: 0333 900 0039

Website

State: The City of Brighton and Hove

City: Brighton

Zip Code: BN1 4JE

opening times

Monday: 12:00 – 6:00 PM
Tuesday: 12:00 – 6:00 PM
Wednesday: 12:00 – 6:00 PM
Thursday: 12:00 – 7:00 PM
Friday: 12:00 – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 – 4:00 PM

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Reviews

My #1 Go To "advisors" when I need new TV or audio kit. I was sold on this company the very 1st time I called in for advice and to buy. The sales guy cut back my spend budget on the basis that I could meet my needs with less spend (most other outlets would have happily gone to my budget limit ... not these guys, that is my experience). 

Have gone back to different locations over the years and have ALWAYS enjoyed the buying experience through them ... that is very important to me. I'm the sort if guy that is open to getting bitten (just the once) but these guys have my absolute trust and have always delivered.

Also their "Price Match" promise is for real. They refunded a difference to me when I found an obscure site that was currently offering a better price on the TV I bought from them. 

Enjoy taking advice and buying from Richer Sounds ... I have always.

 7 years ago (13-05-2018)

One of the best shopping experiences I've ever had. I bought a home cinema set-up. That's not a simple undertaking for most of us, and I had loads of questions. I also had to change my mind a couple of times. The screen I ordered was actually too big for the room (well, you've got to go for it haven't you? - but I had definitely overspecced). Then it turned out that projector didn't have a long-enough 'throw' to reach the screen. Upshot was that I had to change both. No problem. RS swapped them out without a quibble. Special mention must go to Ben, who very patiently and helpfully took me through the process. Every time I spoke to him, he was solid gold, and he ended every conversation with 'and if there is anything else I can help with at all, please don't hesitate to ask me.' Great stuff. Nothing is too much trouble for these guys, and they are sharp on the price as well - great on service and very good value. Can't recommend them highly enough.

 7 years ago (03-02-2018)

Terrific customer service. Always ready to offer helpful expert advice and great prices.  

How retail should be done.

 7 years ago (27-04-2018)

There are parking spaces at the rear of the building. Richer Sounds refund your one hour £2 parking no problem. However, if you are from out of Brighton area, paying for the parking in the first place is a nightmare. Took me 15 mins to try and register over the phone. In the end I gave up and asked a Parking Warden how to do it, he pointed me in the direction of a parking ticket machine. 

The staff in RS were helpful cheerful and prompt

 8 years ago (27-12-2017)

Always friendly and helpful and go the extra mile for customer service. Great store.

 7 years ago (01-05-2018)

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Richer Sounds, Brighton

Reviews, get directions and contact details for Richer Sounds, Brighton

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