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Reviews, get directions and contact details for Red Kite View

Address: Green Hill Rd, Armley, Leeds LS12 3QE, UK
Phone: 0113 855 7150
State: West Yorkshire
City: Leeds
Zip Code: LS12 3QE

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My child was discharged 3 months ago, having been admitted for over 5 months. He made zero progress. I wanted to write a constructive review for other parents.nn1. There are absolutely no phone controls or monitoring of usage. My child was left unmonitored as they state they dont have the facilities to monitor.nn2. There is absolutely no CCTV inside the ward. I witnessed one horrific use of force, which was unnecessary. We complained extensively but there was a culture of you v them; they will use alot of force to restrain;n3. Significant reliance on bank staff meaning they have no specialist training resulting in very poor care;n4. Alot of the nursing team are unsympathetic to the parent and child, almost like the child is an inconvenience to them;n5. Huge data breaches, we were privy to a fellow child's home address as this was disclosed to a taxi driver by staff in our presence.n6. Lack of effort and engagement to implement any care plan. My child was left for weeks without the room being cleaned, clothes were left soiled for months.n7. No help whatsoever if the child goes AWOL from their site. We were once left on our own throughout a whole night searching the grounds. There is no on site cameras beyond the actual entrance point.n8. Out of office hours there is a delay in the security doors being opened, ample opportunity for a child to run away.n9. The clinical staff and social work team are very good, its the nursing staff that are a huge let down.nnWe raised all these concerns all the way to the CQC, its appalling to think this is the care a mentally unwell child can recieve in a developed country. It will completely erode your trust and confidence in the UK mental health service.nnWe are left scarred by this experience, i am having to rebuild my child again at home. He has improved remarkably since the discharge. Your child willl suffer, you will suffer. Please think carefully before agreeing to a admission here.
It's somewhat common practice for 5 or multiple adult staff members to push down a child and grab their arms and legs while one person sits on the child's legs/lower stomach. I am aware that sometimes restraints are necessary- I have had experience with it in another hospital Cygnet but they were appropriately used in that hospital. This was not the case in RKV. Restraining a child in the way previously listed for missing his mother and holding onto her hand past visit time on the first day is outrageous. A letter was recieved stating that as there was no CCTV and as staff deemed it necessary, there would be no apology for it. Again, the lack of CCTV is concerning- not even outside of bedrooms. I was lucky that an adult in a higher position than me noticed a boy grabbing my hips multiple times times, but if that had not happened, it would be your word VS theirs. Two staff also witnessed and allowed an older patient I did not know to come into my room when the door was closed, harassing me and taking my belongings. Records and documents often get mixed up and incorrect information is stored on them.
Dearest Red KitennI would like to thank every single one of you from the bottom of my heart for the experience. You have all made my experience of CAMHS amazing. The continued dedication, love and passion you all show to the young people is so inspiring.nnThis is a challenging service, with very complex cases. My time here as a Senior Mental Health nurse agency based has been challenging, however, the support has been amazing.nnKeep being amazing RKVnnI'll see you all soon, I'll be returning for bank shifts
To say how much money this place cost to set up. My son entered this hospital just 8 weeks after it opened. The staff especially the consultant at the time currently on long term sick probably getting paid still to stop at home but at least children are save and not receiving his care is a disgrace. No communication with parents or patients. My son nearly died here. They take no responsibility for anything or they actions. My son repeatedly told myself and staff them moment he leave he would take his own life. Which very nearly happened but lucky not. He was admitted into another mental health hospital and spent another 13 months in. The hospital where he got admitted to couldn’t believe he considered for discharge as he was not ready.
I really don’t know what to say apart from not very good on knowing information when people what to visit the fact they say okay for family and friends to come see an individual and to book to then having to cancel because they don’t look at the diary for when thire patients are out of hospital for personal reason and not saying to people who want to book no they are not available in my honest opinion this is a rubbish place to heal children and teens I have no words regarding them apart from not very good communication skills
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Directions to Red Kite View with public transportation


St. Mary's Hospital 90 meters
16
16A
LW1
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