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Reviews, get directions and contact details for Rainbow City Taxis Limited

Rainbow City Taxis Limited
Address: Rainbow House, Craigshaw Rd, Aberdeen AB12 3AS, UK
Phone: 01224 494949
State: Aberdeen City
City: Aberdeen
Zip Code: AB12 3AS

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I use Rainbow City Taxis regularly as does my daughter. We have done for years and use no other company. This is mainly because the service is first class every time. The tracking app is brilliant. A lot of time and investment is involved in ensuring you deliver a first class service to your customers. My daughter even once arranged a pick up from the airport. Her flight was delayed yet there was still a car there for her when she arrived. Thank you.
Fantastic service by a long, established taxi company. I have had the pleasure of being a customer of Rainbow City Taxis for many years. My journey home tonight was excellent. It was my first experience as a passenger in a Tesla car...the driver was very professional and a very friendly lady who took the time to talk to me. The car was beautiful, clean and comfortable...100% service, thank you very much.
I've had the privilege of being picked up by some very amazing, friendly drivers @Rainbow City Taxis. So I had to leave a review. Honestly so grateful for the amazing service. It's rare to get these days. I got picked up by a Tesla today. I was shocked when I saw it but it wasn't the Tesla that made the service, it was the way I was treated in the vehicle. Keep up the good work @Rainbow City Taxis, you've got some amazing drivers on your team!
The taxi driver, Gary, was extremely helpful in assisting me to walk over the ice, on pickup & dropoff, & very good in negotiating traffic problems to get me right to the door of Serenity hair salon in Crown Street. He was also very pleasant & efficient. The second driver, John, could not park near the salon, but came to collect me from there. Again, he was of great help over the ice at each end of the journey, & most pleasant & efficient. I have been using Rainbow City taxis regularly since 2014, & their service is always very good, & on most occasions, excellent. The tracking link makes life so much simpler as regards route & time of arrival. Thank you for your service, Rainbow.
I’ve been a regular rainbow customer for many years and usually they are spot on. The last few weeks they at rarely on time it’s not the drivers at fault mostly cause example today I booked a few hours in advance for a taxi at 9.30am I phoned just after 9.30am to see if it would be much longer I was told 5 minutes it was about to clear in area a blatant lie as the driver never got the order till 9.38 it shows on there machine and it’s not the first it’s been same over the last few weeks I think maybe the receptionists need new systems that actually work so when you have appointments your late for and then can’t be seen for months when your car has been booked hours in advance or the day before. Excluding multiple times over last few weeks they are a decent service and I hope it gets back to that asap
After a very long journey from the south and missing my connecting train the driver not only got me home safely but reassured me regularly. The roads were not the best but he drove carefully and even stopped to check on 2 drivers who were stuck. He then made sure I got in my home safely. Excellent service, great driving and very considerate driver.
Excellent service from start to finish. Lady when booking was polite and efficient. Great communication via text. Driver arrived 5 mins early at an ungodly hour which was appreciated to alleviate any fears about missing my flight. He was friendly and chatty. I will be using them again tomorrow, without hesitation as unfortunately my flight got cancelled today.
Our driver was very friendly and happy to pick us up from town. We were picked up 20 after I made the call. The driver phoned when outside and we were very speedy getting home and overall a brilliant experience! Will definitely be using rainbow again In the future!
Although there was a shortage of cars converted for the use of the disabled, your operator did her very best to source a cab & we didn't have to wait long. The driver was courteous and cheerful and gave us the option of going the quickest way or one without road humps. As the disabled person experiences pain when crossing humps this was very helpful. During our conversation the driver showed great empathy & understanding of the needs of the disabled and is a credit to the taxi industry.
Driver arrived before time, was professional. Pleased. But there was 1.00 extra charge by meter???? Not happy. Also the bill increased by 60p on reaching the destination while card machine was being taken out for payment On asking. Got told it has been there always as phone call charge. We did not have any after my call for booking the previous day. Something is not right here. Please correct Rainbow Taxi, Aberdeen.
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Directions to Rainbow City Taxis Limited with public transportation


Abbotswell Road 70 meters
22A
22B
3
31
3A
7A
7S
Wellington Road 190 meters
15
22A
Craigshaw Road 200 meters
22A
22B
3
31
3A
3B
7A
Balnagask Road 260 meters
15
22B
3
31
3A
3B
7A
7S
Greenbank Road 280 meters
22A
22B
3
31
3A
7A
7S

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