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Raeburn Fine Wines

  1. Edinburgh
  2. Edinburgh? Liquor Store

Reviews, get directions and contact details for Raeburn Fine Wines

Address: 4 Giles St, Edinburgh EH6 6DJ, UK
Phone: 0131 554 2652
State: Edinburgh
City: Edinburgh
Zip Code: EH6 6DJ

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Reviews
Great Shop,, Excellent wine, staff managed to pick out exactly what I would like by only asking me a few questions. Amazing customer service. The place needs done up ever so slightly but I really like the place.
Can’t really comment on the high end selection as bottles like that are a rare treat. From the more affordable range up to mid £20s, I’ve found it hit and miss with several bottles over the hill. No problems ever with customer service, including returning a bottle that was completely flat and undrinkable despite being assured that it would be fine. I have also had some lovely bottles, but the stale stuff needs weeding.
They sold me corked champagne
Got some amazing half bottles of fine wine. The place has an astounding selection and feels like a hidden gem. It almost feels like people give it bad reviews to keep it for themselves.
Nonexistent customer service from staff, with no small talk or advice on selection. Disappointed as I’ve always wanted to try it but feel uncomfortable returning.
Good selection of fine wines at reasonable prices. Customer service poor. Not at all welcoming, no effort to engage with the customer. They seemed irritated by having a customer in the shop.
Very unfriendly and some whiskies are ridiculously priced. Not worth a visit.
Food fantastic and all of the management AND staff very friendly love Moira and Scott xxx xx x
Helpful and knowledgeable staff. He made a really good recommendation.
High prices, chilly demeanor. Every time. Would treating your customers like fellow human beings kill you?
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