Pump Gyms Watford

Reviews, get directions and contact details for Pump Gyms Watford

About

Low Cost, High Spec, Anytime

Story

Pump Gyms offers a whole new approach to working out and getting fit.
We're a 24 hour gym with affordable gym memberships.

A refreshing alternative to restricted opening hours and expensive contracts from which
many of us don’t get our money’s worth. We’ve stripped away the frills and the fluff so
we can focus on what you really want. High spec equipment, spacious training areas and
the very best in fitness staff and personal trainers.

It’s a low cost, high quality workout available 24 hours a day, 7 days a week.

Address: Park House, Watford Business Park, 15-19 Greenhill Cres, Watford WD18 8PH, UK

Phone: 01923 819233

Website

moc.smygpmup@ofni

State: Hertfordshire

City: Watford

Zip Code: WD18 8PH

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

If I wrote this review 3-6 months ago I would have given it 2 stars but fortunately they have replaced all the treadmills with new super duper machines! 50% of the time I use the treadmill! Been a member for 6 months and now cant complain!  1. A few suggestions for the owners if they read the comments: I would consider moving the punch bag frame/bags to the corner and consider hanging another 2 bags on the frame.  2. Maybe move the punch bag frame and bags to the second floor?

I'm totally disgusted with the owner of this gym; Marc Platter who cancelled my membership simply because my husband expressed his concerns about the presence of CCTV cameras being in the changing' rooms. I personally heard Marc Platter shouting at my husband on the phone despite my husband reminding him that he was merely expressing his concerns and is a paying customer and encouraging Marc to be aware of how he was speaking. Despite this Marc continued to shout so my husband disconnected the call.  Marc Platter why did you cancel my membership as well as my husbands?  I have never spoken to you or your staff so what were the grounds of cancelling my membership? Because my husband expressed his concerns about your changing rooms having CCTV cameras in them? Is this the way an intelligent, mature and customer focused business owner should behave?  This is diabolical and childish and we BOTH need to be compensated for this disgusting behaviour and misconduct!

I am deeply disturbed by the behavior and aggressively threatening conduct of the owner Marc Platter of this chain of gyms. Several months ago, when getting dressed, I noticed two CCTV cameras in the men's changing rooms. I was uncomfortable with this and approached the duty staff to express my concerns. I was told that my feedback would be conveyed to the head office. Today, I spoke to the duty staff again, who advised me to send an email to the company. However, they did not ask for my name or number. Shortly after, I received a call from Marc Platter, who was shouting very aggressively and rudely. Due to my dismay about how I was being spoken to, I asked, "Do you own this gym?" expecting him to say no, and then encouraged him to consider how he was speaking to a client. He responded, "Yes." At this point, I asked him why he was shouting and being rude. He went on to shout that he has cameras to deter vandalism. He continued to shout aggressively despite my highlighting that he was shouting, and he then threatened to cancel my membership, breaking his own terms and conditions: "9. We reserve the right to cancel your membership if you breach any of our membership rules." I should note that I have NOT broken any rules; I was merely expressing my concerns about CCTV cameras being in the men's changing rooms.  He continued to shout aggressively and was shouting, "I've had enough of my gyms being vandalized." I tried to explain that it wasn't me who was vandalizing them and therefore he shouldn't be shouting at me. This was while he kept shouting, so it was clear he wasn't listening and was having some form of anger attack or tantrum. This was a very angry man who clearly lacks customer care. I was not comfortable being spoken to in this way, so I hung up the phone.  The next thing I received was a refund alert on my banking app, indicating that he had indeed canceled my membership and access to the gym. I am shocked and appalled by this! As a business owner, I would never speak to anyone, let alone my customers, in this way. He could have conducted a far more considerate and professional approach and handled this far better, instead he chose anger and bullying tactics.  To other members or prospective members, please note that the men's changing rooms have CCTV cameras in them. Some of you won't be bothered at all, while others will. I personally do not like the idea of someone being able to watch and/or store video footage of me undressed, particularly due to the fact that a data breach is not impossible, considering how many large and well-known companies with world-class security have had data breaches. According to sources readily available online, "Any device connected to a network can be hacked. Even the most expensive and complex CCTV setups are vulnerable to remote attacks."  The ICO website clearly states: "CCTV shouldn't be running in areas considered private – such as in toilets and changing rooms. Using CCTV here wouldn't usually be fair or proportionate, meaning it wouldn't be compliant with data protection law."  I am completely shocked that he was so rude and aggressive and had the audacity to shout at me and then cancel my membership. For what? For expressing my concerns about them having CCTV in the men's changing room and inadvertently storing video footage of me that is highly private? This is not acceptable, and it is disgusting that the owner has behaved in this way.  I believe they not only need to take those cameras down, but he also owes me an apology and a complimentary membership to make this right. APPALLING!  20 Jan 2023: He has also cancelled my wife’s membership for NO REASON! Marc Platter you are a disgusting BULLY!  22 Jan 23: The owner responded to this review which doesn’t explain the legalities and doesn't excuse his cancelling mine AND MY WIFES membership disgusting. I have NEVER in all my life encountered a business owner who is so childish and self absorbed. He has had the audacity of cancelling memberships because I raised my concerns. What does my wife have to do with this?

I really like this gym. Facilities are well kept and the place is clean. There are 3 levels with multiple rooms so it is spacious and never felt crowded whenever I went.  It's also one of the only gyms I've been to that had a sauna that wasn't always crowded with people. The commute was really my only issue. Really sad I can't go here

Been a member years. The machines and space are great for the price. Staff are friendly! It has got busier as of late but added new car park. Overall it is very good.

Gone downhill...  -Equipment left broken for weeks. -Sauna temperature turned right down recently, apparently due to safety but every knows its to save on leccy bill. -Lift always broken, not good on legs day. - Cameras in toilets, totally uncalled for - Lack of staff to report any issues  They need increase the price to 25quid, most people inc me would happily pay to just give us a better service.

Gym is cheap yes, but has a few issues!  1. 16x treadmills at the gym, only 5x work, of those 5x, 4x have faulty touch screens. All other machines have had a maintenance sign attached promising replacement, the signs have been on there for over 6x months. 2. Fingerprint access/egress is problematic, you will not be able to leave sometimes! 3. The staff seem to be disgruntled, every engagement has been negative and strained, best option is to avoid any communication with the staff. 4. Gym users bang the weights at the end of each set not controlled I know this is a usual occurrence in most gyms but it is particularly bad in this gym, the staff could do a better job at reprimanding this behaviour. 5. Not the cleanest of gyms. 6. The tannoy music is poor, on a loop and the same genre. Needs variety or turned down so you can hear your own personal music. 7. Not enough barbel plates, specifically 10k plates, this is promoting arguments within the gym. Causing friction.  Broken equipment, negative staff, dirty stuffy and dark environment. All in, the gym gets a 5 out of 10, has the potential but falls short, needs money spent on new equipment and better trained staff that are in attendance in the weights floor. Avoid and look for an alternative.

This gym is fantastic. Has everything you need for a sufficient workout at a very competitive price.  Lots of parking which is a big thumbs up. Ground floor is dedicated to weights with 3 squat racks, 2 designated deadlift stations and a climbing rig that facilitates these compound moves too. There are plenty of benches so no one should be waiting around. The abundance of facilities likens to some of the top gyms in the country noticeably ThirdSpace which has a price tag of £200+ per month. Top floor Treadmills have been updated and again plenty of them. Additional machine weights, rig and xfit facilities. Middle floor with studios and large floor areas for stretching, light weights.  I cant comment about the classes or staff.  But I've never had problems esp if ure on your own routines. Everyone inc members are kind and helpful. Just ask and someone will be happy to help.

There is new management now and gym bags are no longer allowed on the gym floor. For anyone who goes to the gym seriously this is a big problem and a rule I just can't get behind. Other problems are that equipment is often broken and the lift never works. It is a big gym and has a lot of equipment and decent machines, if the above 2 issues were fixed or changed id give 4 stars

Thieves. Offer to give free PT session which they then don't give to you. Then take your money and cancel on you when you chase. How can there be no availability of a PT for 6 months? The gym itself needs repair as running machines not working. Staff pick on new members to put equipment away and say nothing to the "regulars"

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