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Reviews, get directions and contact details for Primark

Primark
Address: 116-117 Broad St, Reading RG1 2BD, UK
Phone: 0118 950 4023
State: Reading
City: Reading
Zip Code: RG1 2BD

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Customer service is absolutely appalling. Security giving me eyes as soon as i enter the store for no reason.nWaiting in the queue, and the staff behind checkouts were just playing with hangers. Could clearly see that the queue was long and people are waiting. No efficiency or awareness that people are waiting.nFinally got served and the workers move at snail pace.nReally poor customer service.
I had a very bad experience in Primark on 17/12/2025 at male section at about 1800hrs.There was a lady staff who was disrespectful to the costumer.I can hear her saying” disgusting people blah blah blah”.I can understand the frustration of folding clothes but staff needs to be professional. I just walk out so that my kid would not heard that bad word.Staff really need to watch their mouth in front of costumer I think.
Reasonable prices, usually busy but a great place to shop in . Queues are long but expected on the weekends but generally shorter in the week day . Lots of bargains and value for money. There’s something for everyone, children, men, women and home . There are messier parts of the store, but that’s down to customers and not the staff. This branch has a beauty brow store on the forum. Floor at the rear towards the Oracle entrance. I like the use of the advertisement models, which are inclusive of various backgrounds.
This was a massive store to go shopping at, harboring three floors that are well connected via both escalators and lifts! The products are laid out properly in different areas including raincoats, where I got a green one from. The coat is strong and staff were friendly, although only one till was open which is bad in holidays.
I AM FUMING!!!! I WENT INTO THE REAADING BRANCH OF PRIMRK AND WHEN I TRIED TO LESVE I DIDNT TAKE A RECIPT AS NO1 TAKES RECIPTS ANYMORE AD WHEN LAVING A BIGBLACK SECURITY GUARD WITH A VERY HAIRY HEAD GRABBED ME AND TOLD ME IN HIS FORIGN ACCSENT STOP STEELING WOMAN FOR THIS IAM VERY UPSET FACEBOOK WILL BE HEARING ABOUT THIS!!!
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