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Premier Inn Gatwick Crawley Town (Goff's Park) hotel

  1. Crawley
  2. Crawley Hotel

Reviews, get directions and contact details for Premier Inn Gatwick Crawley Town (Goff's Park) hotel

Premier Inn Gatwick Crawley Town (Goff's Park) hotel
Modern rooms in a budget hotel with an on-site pub/restaurant, free parking and meeting facilities.
Address: 45 Goffs Park Rd, Crawley RH11 8AX, UK
Phone: 0333 777 7279
State: West Sussex
City: Crawley
Zip Code: RH11 8AX

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Reviews
Absolutely loved staying at this premier inn. Stayed for one night to visit tulleys farm. The location was great, a 20 minute walk to the town centre or a quick 5 minute drive. The breakfast was immaculate and is made to order. None of that stale food business like other hotels. The waitress, Helen had outstanding customer service, she is very friendly and engaged with me and my Mrs in conversation. She advised us what to do, and what to see. Honestly made our experience even better. I’ll definitely be coming back again whenever I am in Crawley, plus as an added bonus, the shower pressure at this hotel feels like you’re in a waterfall.
Lovely welcoming at the reception desk followed by an amazing host by the name of Kristel in the restaurant. Nothing was to much bother for her and all completed with a great big smile and a big sense of humour. Kristen really made the dining experience warming. Room all set up ready for a family of 4.
We booked this Premier Inn as normal before flying out, got to the roomn1, Toilet seat really loose?n2, No towels what's so ever?n3, No plug for the bath?n4, No free tea Bags?n5, I reported all above I picked up the towels and teabags in reception area, still waiting for the bath plug, they did say they would move us but we had already unpacked our bags ect for the next day flight, we will not stay hear again it's very dated we also know it's a budget stay, they guy on reception said it's the room keepers fault? But who's checking the room keepers standards. I had to tick one star it won't let you leave a NO star review, so NO Stars from the pair of us. Yet the bed was OK room was warm. 13/10/2024
I stayed in the Goffs park premier inn for 3 nights on a work trip, the room was ideal for what I needed other than a broken TV which I reported but they couldn't sort out in the short time I was here understandably. However this issue was more than made up for by the staff, in particular the evening bar staff Kristel and Jess were very accommodating and made sure I had a good meal and company every evening. I can not big these girls up enough and say how much of an asset to the company they are. If you are staying here alone make sure you go to the restaurant for a meal or drink and you won't feel alone anymore. I didn't get her name but the lady running the breakfast was also a wonderful welcome to your morning and made each day start on a positive note. Whoever is in charge of hiring the staff for this premier in has done very good Job as they are without a doubt the best staff I have experienced at any premier inn and I have stayed at a few. Thanks again for accommodating me so well.
I stay in Premier Inns regularly, and this one is as good as the others I have been a guest of. These hotels are generally the same and satisfy my needs, so I am happy. I believe that when issues arise, it is how the staff react that indicates the level of service I receive and in this case the hotel is understaffed and had a problem with the key card system that also affected room allocation. I have to say that all the staff did what they could to overcome the issues admirably. I have had breakfast each morning with only one member of staff to deal with the guests, and I would like to thank Helen in particular for making my stay a little more pleasant. Well done to all the staff, as the management were not so visible especially during the 3 days they were unable to produce room cards.
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Premier Inn Gatwick Crawley Town (Goff's Park) hotel map

Directions to Premier Inn Gatwick Crawley Town (Goff's Park) hotel with public transportation

Goffs Park 110 meters
23
281
460
Goffs Park 130 meters
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281
Goffs Park Road 140 meters
281
Clayton Hill 270 meters
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Clayton Hill 300 meters
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