Porky's Pit

x"},{"text":"Vegan customer. Went there for the company Christmas breakfast. Rustic style tables and decorations. Friendly staff which quickly took our orders. Normal waiting time for the food but for some reason we received our coffees after the food, would have been nice to drink some coffee while waiting for the food. The "Vegan Hash" was very tasty and well cooked. I liked having the beans on the side rather than on my plate. Ordered it without mushroom as I don't like them, so can't comment on them but nevertheless it was very good and I'll definitely come back for breakfast in the future."},{"text":"First time trying as was highly recommended Very disappointed had to bin it the chicken was vile and soggy the burger had a funny taste and was pink and almost broke my tooth The pulled pork fries had barely any pulled pork had more crispy onion than anything Hoping this is a one off will try again but something diffrent to see if its the same"},{"text":"Getting fed up with trying to get hold of people to find out about beccles store. No one answers. Apparently beccles now only open on a Friday according to when you go through to check out even though every day it says you can order or preorder for later. Nothing clearly marked. Been shut for so long you would have thought they would want to make sure people know when they're open or not otherwise it gets annoying when you can't even ask a human because no one answers! Tried to place order on Friday and it was cancelled so even on the day they are supposedly open it doesnt go through. Used to love this place but this is a joke now"},{"text":"We visited Porky's Pit on a Saturday just before lunch and I was not disappointed. Both of us ordered off the lunch menu which had a good selection of breakfasts, we opted for the Meaty Hash with doorstop toast each and a cup of tea, delicious, can't wait to go back. There is also a handy pay and display car park right next to it."},{"text":"Brilliant takeaway Sunday dinners. Easy to order and food was excellent. Definitely worth a visit."},{"text":"Have been ordering Friday night delivery for quite some time and food has been spot on every time. Would absolutely recommend!Food: 5/5"},{"text":"Fantastic Food, Fast Delivery, Super Service"},{"text":"I tried calling a few times but the calls went unanswered So messaged via FB Messenger stating my intention to order 3 Christmas meals, after 5 hours I tried again as I had no reply, thought they must be busy and had missed the initial contact. I was told within a few minutes with no apology someone would contact me shortly. This is at 16:45, I naturally assumed shortly would be with the next few hours, that would be reasonable I thought. With less patience at 11 the next day I sent another message to receive this reply Wow! very rude, we are busy with other things too! Not our only customer I'm afraid!" I find it peculiar that when I am trying to support local business I am ignored but as soon as I hint at my frustration at their service I receive immediate contact, strange business model? After the experience so far this gave me no confidence in their service so I declined to proceed and mentioned I would leave this review so that others may think twice. I hope I am in the minority and they have many satisfied loyal customers. I think some basic customer service training would not be a bad idea. I was also told/threatened that "they would be sure to respond" to my review and that " They didn't want customers like me" Local people that want to give them business??"}]