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Reviews, get directions and contact details for Pizza Quarter

Pizza Quarter

About

Pizza Quarter in Ward End will always be offering great food at affordable prices. Feel free to browse our website and place your order online.

Address: 641 Washwood Heath Road Washwood Heath , Birmingham B8 2HJ, XWM, GB
Phone: 0121 328 7000
State: XWM
City: Birmingham
Zip Code: B8 2HJ


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Reviews
Amazing place which has never failed to disappointed me, i have ordered multiple and they have delivered me excellent food. Service is absolutely grate and members off staff are really nice. Overall a 9/10 for this place as the food is excellent and as i can tell it’s fresh every time i have ordered!
I'll start by saying the food is very tasty and the prices are good. I've ordered a few times because of this but they let me down this time in a big way. I ordered the Keema and Chicken pizza and specifically asked for NO JALAPEÑOS, as it was for my little kids. Pizza was loaded with jalapeños so kids didn't enjoy their evening meal. I picked out as many as I could find but there were always some hidden under the cheese. Please take note of special requests the customers make.
Was a regular here but not no more. The standard of food has been going down hill. From food not being fully cooked or even burnt to orders incorrectly made. on my last order 6th Feb 2022 I had a pizza that was mostly dough and not much of anything else what a waste went straight in the bin As pointed out by others there is no customer service with this place too much attitude. I would rather spend my hard earned money elsewhere where the food is to a good standard and staff and owners appreciate my custom.
I would like to make you aware of this place; I've ordered from here multiple times and truth is 7/10 their food is on point. That said the service is abysmal to say the least. We've ordered in the past been promised a delivery time and have had to pick the food up because they've taken the p*** getting it delivered making lame excuses. The most recent was 29/4/22 I ordered at 7.39pm and asked will the food be delivered by 8.31pm time to open fast to which I was told yes. I ordered food for family including my elderly parents on the condition that it would be delivered on time. I called at 8.30pm and was told driver had left 7-8 mins ago and will be there soon keeping in mind it wouldn't take longer than 15 mins in the car from the shop to the house. I called again at 8.55pm only to be told the driver left 5 mins ago I challenged the operator and said I was told otherwise he said there's 5 people who answer the phone so I said you need to find out who's lying because it's bringing your business into disrepute. The food eventually arrived at 9.20pm. Was warm to say the least no sauces and no drinks for the two meals that I ordered. I asked the driver what time he left he didn't give me a straight answer only said he had 6 deliveries to get out and we were last. I said it's not good enough because when I asked specifically will the food be delivered by 8.30pm I was told yes. Isn't it enough to expect people to tell the truth!!! Anyway that's the last time I will order from there and will discourage anyone else from ordering from there.
Used to be good but now it is very mediocre. I ordered a pizza and I can say it was inedible as it was so chilli. It was unbelievable that the staff thought it was ok to serve. The burgers? Simply lettuce, chicken/meat patty and a bit of mayo. Nothing else. How is it a cheese burger without any cheese??? You used to do so well. Please pull up the standards again!
Very bad customer service by Amaan, will definately not be coming back here again.Food: 3/5
Pizza quarter have really nice pizzas it wasn't the time i had a pizza tonight from there.
Very bad customer service by Amaan. Horrendous.
The place of tasty food, once come to shop R order online, you will be served as quick as you think.
Had persevered on many occasions, as food is not that bad but customer service stinks. Makes all the difference in hospitality. Will not go there again
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