Pets at Home Poole

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Address: Unit 5 Wessex Gate Retail Park, Broadstone Way, Poole BH15 3TE, UK

Phone: 0345 600 9284

Website

State: Poole

City: Poole

Zip Code: BH15 3TE

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews

I went to get little tabs for my dogs' collars and my own bunch of keys. Very helpful staff, and busy too. They were open until 8 pm on a Wednesday evening, which I felt was pretty impressive - great for customers, maybe not so much for the staff! I didn't go to the Vet this time  though I have been in the past and found them very good, if somewhat pricey. Shop sells a good selection of domestic animal products and at least 2/3rds of our dogs' toys came from Pets atnHome!

You can buy pet stuff here which is great if you have pets. Be warned it’s understaffed so if someone is getting a collar tag cut you may have a long wait in the queue whilst the assistant repeatedly rings the bell to try and get someone’s attention to help…….

I found what I needed, but when l started browsing, a member of staff asked me every 5 mins if l was looking for something, which made me feel uneasy, so l paid for the goods l needed & left. I have since decided to go to a small independent pet shop for all my requirements.

Poor online customer service when a product is faulty. Their Wainwright own brand dog chews are awful, small breed size is gigantic would even be too big for a medium dog. Had to go all around the houses to get them to acknowledge that they weren’t right, still not resolved! Not worth the effort for the £3 I paid but wouldn’t buy again and wouldn’t recommend.

Staff not very helpful and made you feel uncomfortable for asking a question, the poor fish tanks were disgusting, shelves empty. Won't be back,  Will be going to Jolleys in the future!

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Pets at Home Poole

Reviews, get directions and contact details for Pets at Home Poole

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