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Pets at Home Poole

  1. Poole
  2. Dorset Pet Store

Reviews, get directions and contact details for Pets at Home Poole

Pets at Home Poole
Address: Unit 5 Wessex Gate Retail Park, Broadstone Way, Poole BH15 3TE, UK
Phone: 0345 600 9284
State: Poole
City: Poole
Zip Code: BH15 3TE

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
Poor online customer service when a product is faulty. Their Wainwright own brand dog chews are awful, small breed size is gigantic would even be too big for a medium dog. Had to go all around the houses to get them to acknowledge that they weren’t right, still not resolved! Not worth the effort for the £3 I paid but wouldn’t buy again and wouldn’t recommend.
Disgusted with your store bought fish 2 days ago and now only have 1 left they was introduced to a well established tank with finish being in there for over a year. Asked for a refund to be told you want a water sample to test of course you do because there will be a spike in the water from dead fish and then you wouldn’t have to refund any money. Dirty tanks your fish are kept in and will never be back for anything and will be telling anyone else to never go for anything. Wouldn’t even give 1 start if I didn’t have to.
Selling me fish tank and asking me to come back next day for the fishes. Kids are excited and I had to get day off on one of my busiest day just to keep them happy. Back to the pets at home and saying they just had delivery and won’t be able to sell fish till next day. They have no communication between them. One doesn’t know what others saying and totally ignorant. Waste of time and money and really disappointed kids screaming and crying in the car.!
The store is OK but the vets at the back are awful. Having seen my dog on his back, legs in the air, whimpering in terror, 1 person waving a syringe at him, another 2 holding him down, and another time I saw a vet dragging him across the floor by his lead, while the dog tried to dig his paws in, again terrified, I've decided I can't put him through this again. In future I shall go somewhere they won't turn him into a nervous wreck. Poor sweet lad. Deserves much better than this.
Great grooming experience. We had a full groom and the Christmas spa treatment. Monty looked and smelled wonderful
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