Penwith Community Mental Health Team

Reviews, get directions and contact details for Penwith Community Mental Health Team

Address: 1 Laregan Hill, Penzance TR18 4NY, UK

Phone: 01736 571000

State: Cornwall

City: Penzance

Zip Code: TR18 4NY

related searches: Cornwall mental health Team contact number, Community mental health team Cornwall, Community mental health team redruth, Carrick Mental Health team, Cornwall mental health crisis team, Kerrier community Mental Health team, Bodmin mental health team, Alexander House mental health

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Reviews

got given an appointment for the 8th February 2018 and then received a letter stating that appointment had been cancelled and a new appointment made for the 12th February 2018. After I had received the letter stating a change in appointments. I rang my community mental health team (cmht), to double check, and again they confirmed the date of my appointment as the 12th February 2018. Despite double checking, on the 8th February 2018 I rang again early in the morning and said, “I’m just triple checking I do not have an appointment today”, again I was brushed off and told it was on the 12th February. On the 12th February I went to my appointment and was greeted by a women I didn’t know and she told me my psychiatrist I had been assigned was leaving therefore there was no hope in a medication change. Even though I have been taking quetiapine for 8 months and I was experiencing sucidal, depressive thoughts and insane mood swings since I’ve been taken them. Not to mention, when taking the quetiapine I will sleep at least 16 hours a day. I was barely getting by, without showering or eating for days as I would just be so knocked out on quetiapine. On the 21st February 2018 I decided to ring my cmht as I was so desperate to get some answers, or an appointment, or advice on how to cope. I was in tears on the phone, and the lady said she didn’t know what to do because she was only a receptionist. She decided to put me through to another receptionist who then told me I didn’t turn up to an appointment on the 8th February 2018, therefore it’s my fault. So I told her how I had been sent a letter about the appointment being changed, and that the cmht had confirmed it was definitely not in the 8th February 2018 and it was on the 12th February 2018. She said there was a mix up then and said good bye. I rang my cmht and they offered to give me a complaints number. They didn’t apologise, nor did they act responsible for the mix up on their end. They just assumed I was the one in the wrong. Very rude staff, incompetent and not suitable to work with vulnerable people. I am stuck on this medication now until I can get another appointment, I wonder how many months I will have to wait this time? Probably only to be messed around again. It’s not fair.

 7 years ago (25-02-2018)

This place  mislead me and my family with lies, it also managed to lose my medical notes. One physciatrist illegally discussed personal health details with a third party without my consent. However this particular person could not tell me what I was suffering with and after all thses years still cannot.
Being a regular at the monthly Penzance Bipolar group meetings my experiences with Bolitho is shared with many others. The Bolitho team really needs to get a grip.
BEWARE it is your health they are playing with.
PROBABLY BEST GO PRIVATE

 8 years ago (22-01-2018)

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Penwith Community Mental Health Team

Reviews, get directions and contact details for Penwith Community Mental Health Team

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